Switch vehicles
Very easy to switch over vehicles.
Not easy to use
Won’t easily allow you to do some things if you sign up in store not through the app originally
Oops! What happened to my $10 off?
It appears that signing up with this app provides you with a $10 off coupon for your next wash. And it shows up right on your screen. But when you go out of the app and come back into the app later, it’s gone. We’ll see how they handle it next time I go to get a car wash and try to get the $10 off benefit. It will certainly make a difference about whether or not I keep or delete the app.
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Great Team
The Tower Rd crew is amazing! Friendly service, always making sure everything is good and if not, the offer to help. 👍🏼👍🏼
Front windshield
The individual cleaning the front window, barely swooped over my front window, so it was still completely dirty when I left out of the car wash. I expect a little bit more attention than what was provided.
Great place
Tim was very friendly, attentive and helpful with getting me on this app and getting all my information and membership info converted. Quick and easy process, helpful staff and I enjoy the updates!
Management
I’ve been emailing Management for several months in reference to. I have been a customer from the oasis days and now Whistle is the new owner. They refused to return my email. My email was in reference to the prices I was paying before they change over to the new system with the tags and everyone I talk to at Whistle in person they said that I was grandfather clause in Management have not yet got back with me to put me back at my same prices. I am very concerned about the management.
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The App doesn’t work!!!
I am only giving one star because it won’t let you submit a review with zero stars marked. Which is exactly what the terrible App deserves. We joined with a monthly membership at our local Whistle Express and they told us to download the App and “migrate” our membership. Well it doesn’t work. The App says our membership doesn’t exist even though we went back and confirmed all the registration at our local Whistle Express and are being charged our monthly membership fee. We emailed customer service and they have NEVER responded. It’s been over a month. So while we enjoy our new car wash, the App is terrible and does not even work! We are not the only ones to experience this either. We have had several friends join and they are having the exact same problem . The App doesn’t work to migrate their membership and they have received NO response from customer service either.
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Best car wash in PCB!
I love this app! It’s so nice being able to manage my account on here! Thank you for having such an awesome car wash. It’s so nice to great right in and the vacuum area is well supplied with towels and cleaning fluid with bottles that really spray (unlike other places). And believe me, I’ve been to many others here in town. I am an Uber driver so it is so important to maintain a clean car! All the employees are nice and respectful! Thanks again! Keep up the great work!
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Membership
Joseph Street was very good in helping get my membership. The manager Dean was awesome making sure we were satisfied. Kudos to them both they are a great asset to your business .
