FuturHealth User Reviews

FuturHealth

FuturHealth, LLC

Health & Fitness

Medical

Reviews Summary

Positive highlights

🏥

This app hasExceptional medical care and professionalism

🕰️

This app hasThorough and attentive doctors

🤝

This app hasFriendly and supportive staff

📚

This app hasHelpful educational resources and meal plans

🚀

This app hasFast and efficient service

🩺

This app hasConvenient telehealth appointments

🔍

This app hasCareful medical review and personalized treatment

Negative highlights

🤖

This app hasUnreliable and buggy app

❌

This app hasPoor customer service and communication

💰

This app hasUnexpected and unclear pricing

⏰

This app hasDelayed or missing medication deliveries

🔒

This app hasDifficulty cancelling or getting refunds

🤔

This app hasConcerns about legitimacy and potential scam

Top reviews

Most RecentHighest RatedLowest Rated

Dr. Winter

Very professional! Gave me all the information I need in order to use the medication. Very helpful in answering any questions I had about everything!

Futurhealth

9 months ago

Response from developer

Thank you for sharing your positive experience with Dr. Winter! We're delighted to hear that you found your consultation was professional and informative. Thank you once again for choosing FuturHealth. :)

Exceptional!

The doctor/NP was very thorough and went over all my medical history and explained the medication and possible side effects.

meg312001

9 months ago

Response from developer

Thank you very much for taking the time to share your positive experience with us. We're thrilled to hear that you found your visit exceptional and that our doctor/NP provided thorough care during your consultation. Your feedback means a lot to us, and it serves as encouragement for our team to continue delivering outstanding care to all our patients. If you have any further comments or suggestions for improvement, please don't hesitate to reach out to us. Thank you once again for choosing our services. We look forward to serving you again in the future.

Horrible company

I tried to cancel after I signed in due to not being able to get any appointments in a timely manner and then also realizing that the medication was also another charge on top of the $129. I chatted with someone on the app and they said they would cancel it and I should get money back but now keep getting emails wanting me to choose my appt and medication. I have emailed company several times with only one reply which was a copy of a conversation on the app which proved my point of me immediately wanting to cancel it. I have received zero services or product and shouldn’t have been charged $129 just for logging in. DO NOT USE THIS SCAM COMPANY! They don’t try to help or even communicate with you!

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jenbren85

9 months ago

Response from developer

We are very sorry to hear about the difficulties you faced in canceling your subscription and the challenges with communication. We are taking necessary steps to improve our processes and prevent similar occurrences in the future. We would appreciate the opportunity to resolve this matter. Kindly reach out to our customer support team directly at 1 (831) 900-4723 or send an email to: Support@Futurhealth.com and our agents can assist you.

Great experience!

Had a great experience here. Didn’t know if this was real or not but it is lol.

Autumnndenise

9 months ago

Response from developer

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you found our service to be authentic and worthwhile. Your feedback is incredibly valuable to us, and we truly appreciate your support and endorsement. If you have any further comments or suggestions for improvement, please don't hesitate to share them with us. We look forward to serving you again in the future and providing you with continued excellence.

Dr. Larry

So far the process has been great. Dr. Larry was very positive and motivating. I hope to see him as again as I progress in my journey.

2024 Weightloss

9 months ago

Response from developer

Thank you for sharing your positive experience with us! Your progress and success are incredibly important to us, and we're honored to be a part of your journey towards your health and wellness goals. Dr. Larry and our entire team are here to support you every step of the way, and we look forward to continuing to work with you as you progress further. Thank you again for your kind words, and we can't wait to continue supporting you on your journey to a healthier and happier you!

Scam

Waste of time, unprofessional, overcharged, the worst custom service ever. As a medical professional, I was incredibly disappointed.

FuturHealth Scam

9 months ago

Response from developer

We are sorry to hear about your experience with our services. Please accept our sincere apologies for any inconvenience or frustration you may have encountered. We take your feedback seriously and are committed to addressing the issues you've raised to improve our services moving forward. Please feel free to reach out to us directly at 1 (831) 900-4723 or send an email to: Support@Futurhealth.com so that we can discuss your concerns in more detail and work towards a resolution.

Doctor review

He seem to be patient. He seem to allow me to ask questions. That’s what I appreciate the most. His knowledge was there. I haven’t got my medication yet. I just took my blood test we shall see how it goes.

Audrey909

9 months ago

Response from developer

Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the patience, accessibility, and knowledge of our staff member. Providing exceptional care and support to our patients is at the heart of what we do, and we're glad to have met your expectations! :)

Intake Form

Intake form not loading and not available on app for over a week.

Doug.E.

9 months ago

Response from developer

We appreciate you bringing this issue to our attention and we apologize for the inconvenience you experienced with our intake form not loading and not being available on the app for over a week. Our technical team was able to swiftly investigate this issue to identify the root cause and implement a fix. We understand the importance of the intake form for our users, and we have worked to restore its functionality on both the website and the app. If you need assistance or need to submit your intake form urgently, please don't hesitate to reach out to our customer support team directly at 1 (831) 900-4723 or send an email to: Support@Futurhealth.com and our agents can assist you.

Not helpful

Trying to get a refund for this Subscription I accidentally clicked on instagram (that didn’t confirm) and then decided to try it out since they wouldn’t refund the subscription and my appointment was then cancelled without warning and now will only refund the medication payment not the nearly $500 for the subscription I didn’t use. After waiting on hold for someone to answer over 10 minutes.

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MEFox27

9 months ago

Response from developer

We apologize for the inconvenience you experienced with our service and the cancellation of your appointment. We strive to provide consistent experiences for our users.Your feedback is valuable to us, and we are actively working to improve our systems to prevent similar situations from occurring in the future. Again we apologize for the extended wait times you experienced while trying to reach us. We are continuously working to enhance our customer support services to provide faster assistance to our valued customers like you.

First call

Rebecca was very friendly and made me feel open to talk to her!

monkeys phone

9 months ago

Response from developer

Thank you for sharing your positive experience with us. We're thrilled to hear that your first call with Rebecca was friendly and made you feel open to talk to her.