Leave a Review Stelo by Dexcom
The app is OK
The app works well, but it does give you spike Alerts, and you can add events to your spike alerts. The unfortunate part is if you look back at your history and you didn’t have time when the spike alert occurred to enter what you ate. It will be in the history and it tells you to add an event of what happened, but it does not give a date only, the time there’s no way of knowing what day you had a spike alert to figure out what you ate to enter unless you do it immediately during spike. It also does not save anything earlier than 24 hours as far as data which is unfortunate. I would like to be able to see more history, more charting over a months time. For the price I was hoping for a bit more data and may have to go to another platform eventually that provides itShow lessamm115
Decent, but it’s hard to really learn from if you can’t look back.
It’s not a bad app, but could be great if you could look back at all your old data. I like to have the same meals and change/add something to see what my glucose does. Adding food and activities is simple if you don’t want all the details. The food you have to enter the carbs and that is the only option. Activities only allow for intensity and duration, need to allow type of activity.Show lesswjaket
Fine while it works
I was so happy with this sensor and app for the first two weeks. Everything was smooth and easy, though I agree with other reviewers that it’s a pain to need your phone within 20 feet of you all the time.
My problems came with the second sensor. I followed the instructions and disconnected the first one from my blue tooth and got rid of it before inserting the second one.
In the middle of warming up I got an alert that the session had ended early and I needed to remove the sensor. How the session can end before it begins I do not know!
Turns out the only fix is to file a complaint, there’s no reset or reboot feature. The form was easy to fill out and I received a replacement sensor.
This time I was very, very careful. I followed all the instructions to a T, double checked all my phone settings, plugged my phone in and sat with it on my lap to wait for the 27 minutes of warm up. Half way through I got another alert that my session had ended early and I needed to remove the second BRAND NEW sensor.
I am so disappointed!! I was super excited those first two weeks with everything I was learning, but now I feel like I’m chasing my tail with technology that hasn’t been fully refined. Frustrating!Show lessOnAWhim1
Ugh! Already stopped working.
I had my monitor for a little over a week and it stopped working. The app indicates that readings are being taken, but it’s not being documented on the graph that shows my various levels. I wish there was a way to look back at all the data so I can make better comparisons, I had to create my own XL spreadsheet so I can see the changes for various strategies such as exercising after meals, drinking vinegar before meals, cooking and refrigerating, and then reheating pasta, order of food intake, etc . Adding insult to injury, there is no way to contact someone and discuss concerns other than through a form. I’m disappointed that it all stopped working for me as I thought it was very helpful in preventing metabolic issues. It’s an expensive tool given it only worked for a week.Show lessYawning Lola
No Support by design
There is no email for customer service. The only support offered is a list of articles or a useless chat bot. Every other company offers an email support ticket system, but not Stelo. The app offers no way to see what you glucose measurement was ast a given point in the past. The chart shows dots on a graph and the latest measurement, but graph doesn’t give a specific number for those dots within the range. There is no way to click on a past dot to know what the number is. Also, the only macro you can track is carbs. Having other macros tracked helps to see if fat or protein affect BG spikes. Overall, it is something more than nothing, but for the price you can get Lingo that has a better app. And the lack of transparent support from Stelo is shameful.Show lessMaster of the Meaverse
Please add ability to export or print data
New to CGM. Love the app. Its intuitive and straightforward. Only complaint is that you lose access to data after 48 hours. There’s no way to archive it or go back and retrieve it. Likewise there is no way to export this data or to print your daily chart. Would love to see that for long term use.Pfc. Ryan
Good but could be phenomenal
Recently started using this and the readings have been consistent. Haven’t confirmed with a finger poke or serum but that’s ok. Easy to use app, straightforward set up and small CGM are all great. Here are the things they need to work on:
- the fact you can’t look back at >24 hours for your specific glucose levels is ridiculous. This is the only way to figure out trends and compare different changes you’ve made (meals, activities, sleep, etc). There is a weekly summary but that is much less helpful
- a widget would be incredibly helpful so I can simply glance at my lock screen to know what my current glucose level is. Then I wouldn’t need to open the app every time
- they should try to sync with multiple food apps such as MyFitnessPal, Carb Manager and others that are popular. This way you can see how your food affects your levels and the window your glucose goes up after eating
- same thing for sleeping apps besides Apple Health. Sleep has a big correlation with prediabetes and diabetes risk so it should be included to see trends
For now it’s ok and cheap but if they put a little work to it, it has the potential to be life changing for so many people.Show lessEthiokiddo77
Good for a start, but could be improved
Please allow us to look back on prior days!! I want to be able to go back and look at past daily graphs to compare progress, but currently you can only change the graph to show you up to the past 24 hours and that’s it. Please allow us to look at past days! I also haven’t noticed it giving me “insights” other than telling me I had a spike (obviously) then I can mark that I had a meal beforehand. Nothing ground breaking or insightful there. It took me a bit to realize that if you hold your finger over the graph you can see the individual readings and times, and can move it around to see the different data points, and that I do like.Show lessJennerses
App needs updated to fit targeted market.
Nice that I’m able to log events, BAD that I loose my entered events & Glucose data points after 24 hours. A big miss. I need 30-90 days of Glucose data & events available in App to review my choices & remind me what I did.
I suggest that you hook up with Keto-Mojo & create an App that actually helps your targeted market monitor their health by being able to see how food choices, exercise, & stressors affect your glucose & your well being.
Thank you for a good start! It would be nice if Dexcom opened its current shared App to Stelos. Please.Show lessMarkDarcey
Slightly useful
Got my Stelo 3 days ago, it reads 20 points lower than well established finger stick testing system. Suffers from false compression lows (like all CGMs) but weak in no calibration, it would be enough for me if the app provided for deleting false lows so the time in range would be a useful number. Probably will not continue after a month with only some slightly useful information from this system.Show lessRarogirl
