User Reviews: TurboTenant for Renters

Top reviews

  • A lot of scams for sure!

    I caught a supposed landlord using this app and then he makes a fake lease agreement smh I did not sign a lease at all..He asked for Cash app for payment not a money order or cashiers check. Stay away from this app!!
  • Not a fan, at all

    Claimed my rent didn’t come through one month. Always pay earlier or on time, no missed payments. TB states bank declined it. Wells Fargo shows no evidence of payment coming to them. No longer can use my bank now, like nope, sorry, not sorry. Keep telling me to call Stripe. I don’t have Stripe and you can’t contact them without an account. What a headache. Fix your banking issues!
  • automatically logoff

    The app automatically logoff before payment day and doesn't send notification about payment. Good trick for paying more money if customer fogot about payment.
  • Absolutely horrible for tenets

    I’m actually trying to talk my landlord into going with RediRent, which also isn’t great, but I haven’t had anywhere NEAR the issue I’ve had with Turbo Tenet. I haven’t even been in my new place a month, and I can’t connect my bank account, and they want to charge extra for attach my card, I can’t change my email, I can’t upload insurance nor do my condition report. My landlord has had to do all this. And then, when I try and call, their phone system hangs up on me after 1 min of listening to their automated system telling me to go to their app for my issues. I finally deleted my account and my landlord is going to try and fix it all. But I’d rather he just went with another company, honestly. Stay away if u can!
  • Scammer reviews are true

    The reviews are true, Landlords on this app have left us on read ignoring us when we applied both of our applications towards condo’s As they won’t give you any updates at all and won’t answer your calls while ignoring your voicemails

    Landlords on here are very awful and give unprofessional terrible services!

    WASTE OF MONEY!!!
  • Scammers!!

    scammers, they make you fill out an application, they make you pay for it, they ask you for some documents and they give you a number of a landlord who will never answer you, that's what it all boils down to, and then they wash their hands of it saying that they can't do nothing… Terrible service, don't be fooled like it happened to me
  • Won’t open

    Just got an email suggesting I download this app. I put in my email and password and hit log in. It starts to load the home page and then the app crashes. I tried 3 times. Same thing. Seems like they haven’t worked out all the bugs yet.
  • Terrible, useless app

    It redirects you to the mobile website for almost any important function. Can’t even pay your rent on here… they want you to open an app that then launches your browser. There’s no point in installing this app.
  • System crash??

    It seemed to be working just fine a few hours ago, but now the app won't even open. If I try to access my account via safari, it either says I'm blocked from the website or that the messaging feature isn't working.
  • No “Create an Account” option

    Good luck logging in as a first time user. Even through the website, there is no direct page to create account.