Eato® User Reviews

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  • Suggestions

    Overall, if you’re serious about losing weight then you should definitely consider getting this app. This app is an amazing calorie counter and even helps with macro counting and meal suggestions overall an amazing app. I feel like there should be a way to manually enter calories and meals. Sometimes when I go to a restraunt the ai identifier and the food search doesn’t find the food with the correct calorie count, i feel like adding this feature will def make this app better.
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    Developer Response

    Dear Ppmckee, Thank you so much for sharing your thoughts on our app! We're thrilled to hear that you find it to be an amazing calorie counter 😊Your feedback is valuable to us, and we will definitely take it into consideration to further improve our app.
  • Can’t recognise most foods or recipes

    Reasons to not get it
    1) has an option for you to input your own recipes but can’t track them towards the tracker and freaks out whenever you try to use their own app function
    2) doesn’t let me in put kiwi brands
    3) doesn’t recognise a lot, then when you manually enter it in it’s an error because it still doesn’t recognise it as food
    4) you can’t pick favourite recipes it provides, you’re stuck with whatever it throws at you. Even though I said I only want meals that can be done in half an hour it’s still giving options that are 45-1hr
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    Developer Response

    Dear Makinzkd and CaitPotate16, Thank you so much for your feedback! We apologize for the inconvenience you've experienced with our app. We understand how frustrating. Please reach out to us at contact@enerjoy.life, and we'll be more than happy to assist you further. We appreciate your understanding and patience as we work towards making the necessary improvements.
  • Very basic functions

    1. My calorie intake is showing my goal to be 4,000 calories. I’m confused on how that is being calculated and how to change that because I’m pretty sure to manage my weight and health, eating 4,000+ calories is probably not helpful.

    2. It would be really helpful to be able to change measurements in the app. Everything is in grams and I use cups, ounces, etc. there’s no option to use any other measurement which means I have to try to look up a conversion guide which just adds time to logging food.

    3. I like the profile area but I wish there was a way to edit what is seen. There’s a step tracker but no way for me to personalize with my goals of how many steps I would like to get.

    4. I like how it works so well with my Apple health app.

    5. The AI option has been helpful and I like that I can take off things I know aren’t in my meal. I noted that I don’t eat dairy but it keeps adding butter. I wish it would add ghee instead.

    I really hope some changes are made because it could be a good app. If not though, I may switch back to what I was using.
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    Developer Response

    Dear LulubabsMarie_80, we apologize for any inconvenience caused.😢️ We will work on improving the calorie intake calculation and provide options to change measurements in the app. If you have any further concerns, please feel free to reach out to us at contact@enerjoy.life.
  • Free trial deducted amount from my card

    Hi all,
    I’m so disappointed as the app deducted amount from my credit card although I selected trial period for one week and it mentioned no cost involved.
    Thus, I canceled my subscription and I do need to refund this amount since it was a misleading info.
  • Good but not always helpful for adding foods

    Works generally very well, but it’s very American-centric so not many options to record UK foods/brands. There’s also no way to add your own food with accurate calories and breakdown so I think a lot of what I’ve recorded is inaccurate as I’ve had to find something that sounds similar.

    Developer Response

    Dear jeb1737, thank you for your feedback! For adding a custom food entry, you can tap on the 'Add Food' button and select 'Create Food' at the bottom of the screen to enter the details of the food item not listed in our database. In the meantime, we have been constantly expanding our database. Please look forward to future updates!
  • Useless if you dont pay

    They will ask you a lot of question, then ask you to pay for using the app

    Developer Response

    We regret your experience. Please share details at contact.eato@enerjoy.life for support. We value your feedback.
  • Waste of money

    This app is not worth the money everything I scan it has no idea and blames photo when barcode is clear I’ll go back to my old app as it had everything I entered so disappointed in this app 😞

    Developer Response

    Dear Zsmile12, we're sorry to hear about your experience. 😟 Your feedback is crucial, and we're on it! Please email us at contact.eato@enerjoy.life for assistance. 🌟
  • For women who have no idea what they are doing

    I currently pay for a food tracker and was intrigued by an ad that said it could input my macros with a scan rather than me scanning barcodes or searching.

    Spent 5 minutes going through baby talk questions obviously aimed at very slow women who have no idea what to eat. App told me I was obese because it uses BMI (I have visible abs and muscle mass) and recommended a weight loss program at my maintenance calories. Then wanted me to pay for a plan.

    I just want to track my macros.
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  • Great concept - not so great execution

    I had to give this app a try. It seemed too good to be true but in a world full of AI innovation I gave it the benefit of the doubt and paid $19 (since they have no free trial available at all). It lacks many important features such as changing measuring units. It doesn’t have a big data bank of meals and it seems like you can’t add your own either. I am hoping they are able to fix these issues and, at the very least offer 24 hours of free trial so you can see what you’re getting into before committing to paying.
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    Developer Response

    We apologize for the inconvenience, Irisgghj. Your feedback is crucial, and we're addressing it. For further assistance, email contact.eato@enerjoy.life.
  • Sick off this App

    I used this because I thought it would help me care for a family member diagnosed with diabetes it wouldn’t let me use the IA photo part of the app with the feee trail so I ended up purchasing it. It couldn’t identify the foods I took picture of and when I scanned a food product label it gave me in accurate counts causing my family member to turn ill do to too much insulin.
    When asked for a refund I was denied twice. I have a years worth of subscription that I deleted from my account do to it does not work correctly do not waste your money. If you want a good calorie count I recommend calorie king or fitness pal both free versions are better than this one paid version.
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    Developer Response

    Dear allietwins, We're truly sorry to hear about your experience. Your feedback is crucial, and we aim to improve. Please email us at contact.eato@enerjoy.life for assistance and to discuss your concerns further. 🙏✨

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