Leave a Review Child Support Mobile
Pointless
This app doesn’t work.Krispy827
What’s the point??
I don’t know anymore with the app than I did without it. It doesn’t work. Thanks for nothing.nicknames irritating also
APP DOES NOT WORK
This app doesn’t work. I already have an account set up but it won’t let me log in and if you request troubleshooting, it’ll direct you to call them.
DO NOT WASTE YOUR TIME DOWNLOADING THIS! SmhCrave_Ti
Horrible
Do not waste your time. You can only log in once. Your pin never works and it makes you register more than once and sooner or later you just can’t log in.Tyhreeannia
Horrible app - they should be embarrassed
If you’re lucky, you’ll be able to log in to the app one time to see the status. After that, it will not work.
I tried deleting and downloading it again like another reviewer mentioned. It turns out there’s no option to login using an existing account. It only allows for creating a new account. Obviously this is not an option if you already created one and you’ll get an error.
If you select “troubleshooting” it will just direct you to call IL DHS who will direct you to contact Maximus.
With the number of parents either paying or receiving child support, there’s no excuse for not having a functional app.
If you would like a one time chance to see which phase of review your case is in, this is the app for you. By the way, the app doesn’t give any information about what the other phases entail, so it is hard to know what to expect based on the information.Show lessJackieM8777777
Like everything with the State, terrible
I registered, set up a pin, logged in once and welp that’s all folks. I’ve tried to log in again using my pin and it’s telling me invalid. Waste of time and space in my phone. Why can’t the state get anything right?!?!msjulie773
Doesn’t work
App doesn’t tell you any information, it doesn’t allow you to send any messagesTinoggonit
Horrible
This app NEVER WORKS! It’s terribleKeeKeeD87
Horrible App
No help from customer support, and the app never works.CP upset
Terrible
App is trash. Keeps telling me my pins are invalid even though, I've just made them. Try to reset, still doesn't work for 2 different cases. Complete trash and waste of time downloading.Lemon Squ33z3
