Leave a Review Child Support Mobile
Sign in needs an overhaul
I have to completely re-register every time I want to check on my review status. It never takes my pin, even if I’ve just reset the pin. It’s worth sitting in line on the phone just so I don’t have to deal with this app.KieronRoberson
DOES NOT WORK
You set a pin then validate it and then try to use it and it says it’s invalid. Same thing after you reset it. Total waste of time trying to get this to work. I know IL is the worst state in the US but seriously this is the best you can scrounge up Illinois???Heather Sta
Complete garbage
Waist of time. Doesn’t work. You set a pin and than it tells you it’s invalid and then you change it and it will tell you that pin is invalid. Complete garbage of an app. Just like the state of Illinois- garbage. Have been going through a modification and it’s been a year and there still working on it. I was hoping maybe there would be a convenient way of checking on my modification status but NO. Better off just calling.Show lessrunninggirl!
Updated version
The new version works as well as the last….meaning not at all. It doesn’t work. Can’t even get logged in. Same story as the old version.
Got another email today. Try again. New version. Shocking. STILL DOWSN’T WORK!83balicia
Horrible
I wouldn’t even give this app one star! It absolutely does NOT work. I have deleted and re-installed the app and never have I been able to actually log in. I keep trying in the hopes of a different result. I should have listened to all the previous reviews. Only good review is from years ago.kdact80
Bad app
I registered just to see if it was anything different then the websites. Well I registered and even verified my pin and I went to log on and all I get is an error message that says your ID or Pin is incorrect. Yet the app doesn’t ask for an ID just the PIN and there’s no option to log off. So I deleted the app it’s pointless as far as I can tell. If I need to modify anything I’ll do mine directly through the state attorney.Show lessmcsnogiod
Trash
This app/ the state of illinois is totally useless when it comes to child support… I’m going to end up having to get a modification done. Idk how many times my paperwork has been lost.. so my modification is closed. Request a phone call for after a certain time, they call 3 hours prior to that so I’m not available to answer. Whenever I email and send messages they tell me to download this app for updates… which this app tells me nothing.. wont even let me start another modification now.Show lessXtina004
Terrible App
I hate writing negative reviews and I often just keep my mouth shut but this app is horrible. I downloaded it to be able to request a modification faster but I would have been better off sending in a paper request. Every time I try to send/respond to a message the app crashes, every time I want to log in I have to re-register or ask to change my pin even though I know it. It’s a headache, stay away from this app.Show lessBellasmomma2912
Haven’t been able to open it
I downloaded the app and opened the account. After verifying my pin I can’t get the app to open again. I have no idea if my request for modification was received. I’ve tried deleting and reinstalling and restarting my phone.Awesam dude
App doesn’t want to work when updated
The app was working fine until I had to update it. When I updated the app, it is saying my password is incorrect. When I try to reset the password. It still does not want to work. I have deleted the app and reinstall the app and still have the same problem. They need to work on improving this app for parents to look into their cases.Show lessCent$
