Leave a Review BringFido
Fantastic!
This app works great, finds pet friendly accommodations at the same price as anywhere else. It saved me so much time on this trip rather than searching for hotels that will take a dog and cat.
When I mistakenly booked for the wrong night, customer service was friendly and helpful. A real person answered the phone immediately and took care of rebooking us and asked the hotel for a refund for the night we missed.
We will use Bring Fido for every road trip!Show lessandiesmith58
LOVE this App!
When we decided last minute to take a trip down South to enjoy warmer Temps with our pup, I started to panic unsure if we would be able to find pet friendly restaurants, places to stretch our legs and more importantly lodging. So I began searching and found the BringFido website and app, what a godsend!! Took the stress out of the trip and made it completely enjoyable! Now I plan to use it at home too and for next year's great adventure!! Two negative things, 1) I couldn't figure out how to Save the places that I wanted to check out, so I had to go to the website and login to do this..it was a little awkward, not horrible just a minor work around; 2) a map feature where favorites could be viewed would be super helpful for long trips...if these features could be added, the app would be perfect!!Show lessStefJo TK
Absolutely WORTHLESS APP
I’ve been spending days now trying to find accommodations in the mountains and a place I could take my well behaved and overly intelligent dogs. This app shows you all kinds of possibilities but when it comes time to book it reroutes you to the VRBO website or AirB&B or another booking medium and it’s not even caring how many times you try and use filters to narrow your dates or number of rooms when you get rerouted invariably your DATES aren’t available so it’s a vicious cycle over and over to look at places or get ideas but forget actually booking any accommodations from the Bring Fido app! It’s things like this that make me totally aware of the amount of FAKE reviews these apps get posted!!!! I uninstalled it and went directly to VRBO which isn’t user friendly either to resume my search.Show lessPreTjenE11
Unacceptable property
We recently used Bring Fido for our travel needs. In past, we’ve had great luck with them. No reason not to trust them now.
However, after making a hotel reservation we arrived at the property. Double checking the address and info, there is NO WAY the property we were at was the same one listed on site. The place was at best frightening. Homeless people all over entrance to property, no door on office, only a walk up window and the housekeeping cart in the middle of the parking lot. Calling Bring Fido to help was a lesson in futility. We were on hold for 15 mins and never connected.
We drove the neighborhood and found a more trusted property, called their direct site and booked a new room.
No refunds issued by either party, Bring Fido or the hotel..we were now out money for 2 rooms for 1 night.
Buyer beware….be prepared to lose twice the money you paid for the room…Show lessPSR in AZ
Developer Response
Would you reach out to us at help@bringfido.com? We'd like to make it right, and also would like to know which property that is so that we aren't misrepresenting it going forward.Days Inn in Lonoke good for two Springers
The Days Inn by Wyndham in Lonoke, AR, was very good for the first stop on our cross country trip with two English Springer Spaniels. They are used to being free country dogs; but, they adapted well and the hotel was pretty much bare bones but perfect for our dogs. There were many grassy areas and the pet fee was only $10 per pet. We did not get in till very late but they will hold it for you until 4 AM as long as you have a card on file. If you wanted Wafgle House or MacDonalds they are both near by and a Walmart was down the road. If you are into jogging with your dog there was room for that. We will be back.Show lessToftheFieMe
Great customer service and extremely useful!
1. The service itself is indispensable if you are going on a road trip with pets. I was able to plan all my hotels in advance days before we left, taking the anxiety of finding a place to sleep out of the trip.
2. The default date in the app is the current date. I didn’t realize this and accidentally made a reservation for the wrong dates. Naturally, that hotel had a no refunds policy, but I called Bringfido customer service and Jessica called the hotel and got the refund squared away for me within ten minutes.
If you have pets and you plan to travel, this app is one of the most important things you can have with you.Show lessThe Real Angry D
This is an awesome company
We used bring Fido for the second time in 2021. What an awesome experience. The app is easy to use. The hotels were as represented in terms of their respective ratings and offerings. Earlier this week, the hotel we booked did not have a room for us as they had overbooked. They got us in one of their sister hotels and everything worked out fine. I spoke with the pet concierge at Bring Fido who was outstanding and so very helpful. Prior to speaking with the concierge, I had emailed the company and received a prompt reply.
I am so pleased with Bring Fido and look forward to booking through them again. Great company with wonderful staff. Thank you.Show lessA favorite website
Horrible experience
Booked a reservation at one of the hotels on the list and was horribly surprised when We arrived. The hotel was run down with drug use happening right outside of the office as well as in the parking lot. I finally got someone to call a manager who was hanging out in one of the rooms. The manager came to the office (smelling of alcohol)and told us that his computer was down and he was unable to accept any new reservations. I had already booked my reservation through the app. Even worse, I contacted Bring Fido directly in an attempt to get a refund. I have been working with them for the past two weeks to get this refund processed. It’s been a horrible experience. They don’t vett the hotels enough and the customer service is slow and non responsive. This is unfortunate because I really liked the idea of having one app where I can find pet friendly hotels. Don’t waste your money. Do the research on your own.Show lessGimme Juice
Best thing to use for evacuation!
We were looking to evacuate from hurricane Ida to be safe, even though she wound up not coming our way, and Lake Charlie Pitbull Rescue made a Facebook post about using this app if “you’re evacuating with pets”. I have 2 big dogs and 1 small and knew I needed somewhere pet friendly. Made reservations in Houston through this app due to recommendations. We got to the hotel, they could not find my reservation in their system. It took 1 outgoing call to this company for me to get things taken care of. I spoke to a lady named Jessica, explained what happened and she promptly got to working with me and helped out tremendously!! I wound up get 3 phone calls from these people to make sure I was taken care of and was notified that I was getting a full refund from my original reservation! Thank you so much! Despite the hiccup, I will be using this app again in the future!♥️Show lessalyssa_marie07
Developer Response
Very cool. I hope you and your family stay safe ♥️Lifesaver!
This app has such a clean UI—gives you exactly the amount of information you need to quickly make a decision, without all the spammy promos and buttons sites like Expedia have. The ability to book through the app and hear from other pet owners makes the process stupid simple. Also, just trust their prices; every time I’ve price shopped elsewhere, these prices have matched or even been lower than on other sites.Show lessummjiguess
