BringFido User Reviews

BringFido
BringFido
Kendall Media, Inc.

Reviews Summary

Top reviews

Leave a Review BringFido
  • Rescue Pup Goes On Vacation

    Our newest dog, Luna, is a rescue from the streets of Manhattan, literally. She’s had SO many “firsts” this year! BringFido has been so very helpful in finding hotels, dining, and activities that allow me to keep her with us. Luna just completed her 2nd vacation in 2 months. The hotels we stayed at were great. We brought her to BringFido recommended restaurants and activities. We even found doggie parks for her ....because a pup’s gotta run around and play! We already made reservations for our next adventure because it turned out that Luna likes to travel!
    Show less
  • No option for stores and other businesses

    This could be a great “know before you go” app, but for things like hotels, your really going to look before you book on Expedia. And dog parks, they are all listed on your local park and rec site.

    Other than restaurants and dog ‘services’, this app really is missing a large portion of what I’d use it for day to day.

    It would be really useful to have a category for stores and other businesses, and their policies on dogs. There are the more well known ones like Home Depot... but how about Target, or my local furniture store, or my bank. A lot of them ‘are okay’ with your dog, but you never really know their policy unless you ask. That feels kind of awkward, so, like ‘is this okay’... and instead you error on the side of caution, and leave Fido at home.
    Show less
  • Indispensable on a Road Trip! A “Pet App” with a “human” touch! (nailed it)

    I love this company. It feels like it’s staffed by capable, courteous, professional human beings with actual people skills. This, I find is a rarity in customer service these days (I sound like a 72yr old curmudgeon, AKA my dad, but it’s true!)
    I’m writing this review because I just had the best customer service over the phone with BringFido, and I’m using the app on a road trip across the US without my husband. Just a lady with her dog, and BringFido!
    The guarantees BF make, they actually live up to. They really are like a travel/booking *concierge* service, not just a website that figured out how to fee you to death to make a profit. Pet lovers definitely designed this app.
    So what actually happened, is that I accidentally made a non-refundable booking on the wrong date (doy). I called Bring Fido, got a human right away who was super nice, and made me feel confident that she could get the hotel to refund the rate so I could rebook on the correct date. She was an angel and we had such a report that I think we should start a podcast.
    Honestly - if Catherine (my girl) doesn’t manage to get me my refund, I’m not even mad. She for SURE did her best.
    Show less
  • Bring Fido is invaluable

    Making an exception to my “no online reviews” policy for Bring Fido, because they’re simply awesome - as a loving dog parent, it can be so hard to make travel arrangements at pet-friendly places with our little one. These guys point you to the best places, go to bat for you with reservations and hotel staff for good prices and services for your dog, and always give super-friendly and helpful personal service on the phone and online. Shoutout to Rebekah and staff, you folks are the best!
    Show less
  • Super Helpful Team, App Easy to Navigate

    Just booked through this app for the first time for a cross country road trip. Through no fault but my own, I accidentally booked the same hotel twice on different days. I was concerned because it clearly stated “no refund” during the booking process. I called the help team and was greeted with a kind representative who patiently listened to my situation and made arrangements for another team member to call the hotel and see what they could do to help. I got a confirmation by email a few hours after that they had cancelled the incorrect reservation. I was very impressed with the customer service and willingness to negotiate with the hotel on my behalf.

    The app itself is also easy to navigate. It has filters based on size of pet, pet fees, location, amount per night, etc. It does this for hotels, activities, and restaurants. Overall a very helpful app- at least in the US as far as I can tell. I’d definitely recommend the app to family and friends with pets!
    Show less
  • Really Good

    Traveling from the Oregon coast to Boise. Food was great. Fries got good reviews from my family. Those who got burgers said they were tasty. My salmon was perfectly done—not too dry but not undercooked. And of course, like everyone else on Yelp, we thought the Lobster Mac n Cheese was super yummy. We sat outside with other dog owners. The only reason we didn’t go for five stars is that we are kind of snotty foodies and we had to sit close to a semi busy street. But as far as dog friendly places go, this is a nice break from drive ins. Service was fast and professional. We are not beer drinkers, but they seem to have lots of options if you are.
    Show less
  • Kudos to Bring Fido!

    We are driving across the USA from Phoenix to NYC with our Chihuahua. We were using Expedia and Booking to find hotels and restaurants that welcome pets traveling with people, but both sites were unreliable when applying the filter for pets. So I tried Bring Fido. It’s great! Hotels have been perfect so far. Restaurants still need work—maybe just more traveler reviews that confirm that restaurants are pet friendly or not really. When that gets worked out, Bring Fido will get 5 stars from us.
    One note: “Pet Friendly” restaurants in AZ, OK and NM have stated to us and to our friends in NM that they now take only “Service Dogs.” When asked, “since when?” they say, “This year.” Since you can buy Service Dog vests and more online, without proving your pet performs any service, this is a strange new phenomenon, intended to exclude pets from patios formerly accessible to them. So beware. Or buy a Service Dog vest for travel. Apparently it is illegal to ask you what service your dog performs, making the restriction even sillier.
    Show less
  • Amazing Customer Service!!

    I had reservations made through Bring Fido in hotels that had no refund policies for cancellations. The people I was traveling with changed their plans so I had to cancel my reservations. I called Bring Fido to see if there was anything they could do to assist in getting a refund. Sara was absolutely AMAZING!! She reached out to both hotels and was able to negotiate a refund for all of my expenses!! Thank you, Sara!! Thank you, Bring Fido!! I only book through you when I travel!!
    Show less
  • First Time at Larry’s

    While traveling through Green Cove Springs, we stopped for lunch at Larry’s Giant Subs after finding them on the Bring Fido app. We had never been here before and we found friendly service and delicious subs! I got the Chicago’s Own Italian Beef which is like a French dip but spicy. Hubby had the Destroyer Italian Sub which is ham, prosciuttini, Genoa salami, cooked salami and provolone cheese. They only have Pepsi fountain drinks and I am a Diet Coke girl but that was available in canned soda form. Beer is also available. Although the shopping center in which Larry’s is located is 50% vacant, the parking and common area was neat and clean. We had brought our black lab with us so we ate outside at one of the 3 tables available. They also gave us water for her. I would definitely recommend Larry’s. And we will stop here again if we are ever back in Green Cove Springs.
    Show less
  • We love the idea behind the app

    What a great app! We travel for a living with our two year old “Yorkie” and use “BringFido” everywhere we go to find restaurants , pet friendly hotels and dog parks. Two things that would make this app better would be if they added stores that were pet friendly like Lowe’s and Home Depot for example where both welcome leashed Pets as well as if administrators would verify if locations were truly pet friendly before adding them to the list. We tried to go to a restaurant in El Paso that was listed as pret friendly but really wasn’t. Other than that I love this app!
    Show less

Alternatives to BringFido