Trouble with controls
For some reason it’s the hardest thing to press the smallest X button to get rid of notifications… It’s super annoying when I can’t delete it and instead forced to tap on it and be sent to the browser. Please fix this for better quality
Amazing!
What a wonderful way to connect people to immediate support for things they are going through!
Really helps
I love this app, it’s gotten me through some really dark times.
Helpful app
Amazing app really helpful
Can’t use 1 on 1 chat
Requires SMS verification but never received an SMS message.
A viable alternative to online therapy
A lot of people who are struggling and need help can’t afford therapy, and don’t want to use a crisis line. 7cups is a great alternative. There are a lot of listeners so spend some time to browse through them and fine one (or more!) that work for you.
It’s also very rewarding to become a listener and support others 😇
It’s also very rewarding to become a listener and support others 😇
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5 stars
This app saved me when I was going through really hard times, I found some really wonderful amazing listeners. Now I am a listener myself and can help people in the way people helped me! If you are reading this, you should definitely get the app.
I love 7 cups
It’s amazing and beautiful and definitely helps me out and it’s very easy and it’s people friendly too.
Message somewhere else
It's good to find people to help, but that’s it. The messaging itself is poor, so if anyone wants to use it, I’d recommend trying to ask for other contacts
Very helpful app
I have used this app since july /25 and it’s the most helpful and useful app I’ve found. You can connect to 1-1 chats with trained listeners or therapists and also talk to other members in groups or forums.
Love it!!
Yall are really gonna love this app it’s really helpful it helps me with a lot of personal issues I be having going on at home and it helps with every other problems or situations any of yall have going on in life so if anyone looking for someone to talk to online I recommend this app u will love it trust me! 😁
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Worthless
Wanted to try. Every password I made up came back as “came up in stolen data base”. I was making up the most off the wall passwords and still didn’t work. Don’t waste your time. They don’t care about you.
Please read! Beware!
I was promised services with a licensed therapist. My understanding was that after I messaged them, I would receive a response no later than 24 hours later. They would ask questions, we would work to create goals & a treatment plan. I think I wrote 3 heart wrenching messages before I got one cut and paste message with one question added on to the end. That was fine I wrote back to that message, answered the question & didn’t hear anything again for another 5 days or so. I thought maybe I didn’t understand so I started reaching out to 7cups by phone & email. I recorded & took screen shots of every attempt I made, asking if I don’t understand the process, asking for a new therapist, asking for a refund. It just felt like further rejection which was the one thing I just couldn’t handle. The “therapist” finally reached back out explaining that she was traveling on vacation, then got locked out of the system, all like that should be perfectly understandable & acceptable to me. Then she asked the again asked the one question I had already answered. To a person already in mental & emotional agony, this is about the least professional thing I’ve ever seen. I actually have a degree in psychology. I’ve been on the other side of this & now all I have is my voice & trembling fingers to warn anyone that may be in my position to stay away from this place that is actively taking advantage of weak & hurting people. It’s saving grace are the kind & caring listeners that actually talk to you. Now I’m doing all I can just to try to get my money back because there’s such a gray area with paying for services, they’re not even worried about it. Amazon pay didn’t do much & my bank is trying but who knows. Please be careful!!
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a chatroom just for chat
website is not for healing. as soon as you mention real feelings or thoughts, you get shunned. Trolls are running rampant and allowed to say the same programed lines repeatedly. Bullying and back handed compliments, are tolerated. This is a good chat room for boredom but don't waste your time trying to get good mental health support there.
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Can’t log in
I keep trying to make an account and it won’t let me. It either says my password was in a leak, my passwords don’t match. When they do, or that my email is invalid despite me typing it correctly. Please fix your app as I cannot access it.
Can’t Cancel Membership
I tried to cancel my membership last month, and the cancelation pages were not working in the website or the app. I emailed customer service request to cancel my membership. A month later, the cancelation pages are STILL not working on either place, and I was just charged another $159. Customer service will ignore you and their cancelation page is always broken. This company is trying to steal money from people who need help. Shame on you 7 Cups.
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Doesn’t work
Wont allow me to sign up with a gmail I’ve had for 19 years. It’s “not valid”.
What is this trash? They can’t get their sign up process to work but we’re supposed to tell them our personal issues? Lol.
What is this trash? They can’t get their sign up process to work but we’re supposed to tell them our personal issues? Lol.
Bad
Very rude “listeners”
Mental health support
The platform is reliable and the listeners stay anonymous and offer support. I recommend it
love the concept but..
i love the concept of the app, but i wish it was a bit smoother to use, it lags a lot for me.
and i wish it was easier to switch between a listener account and member account in the app, also it should be easier to see the ratings and reviews of my own account on the app. make it a little more user friendly please
and i wish it was easier to switch between a listener account and member account in the app, also it should be easier to see the ratings and reviews of my own account on the app. make it a little more user friendly please
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