7 User Reviews

Customer Experience

Positive experience50.4% of reviews
Neutral4.7% of reviews
Negative experience44.9% of reviews

~ Based on 1,847 written reviews from the US App Store.

What users say

Is 7 Safe?

7-Eleven: Rewards & Shopping appears safe based on user ratings. AppsHunter Safety Score for 7 is 96/100.

This assessment is based on 446,327 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 446,327 App Store ratings for 7.

Is 7 Legit?

7-Eleven: Rewards & Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for 7 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very Buggy

This is one of the worst apps I’ve ever downloaded. Here are just some of my issues.
(1) when signing into the app I always have to enter my phone number which then text me a code that I would have to enter into the app so I can sign in. They should have face recognition to allow me to open the app, but it doesn’t give me that option.
(2) I can’t find the 7-Eleven store near my home. My location is turned on so it should be detecting it, but it doesn’t. I even tried entering my ZIP Code, but it can’t find the store near me
(3) the chat messaging function is not helpful at all. It can only answer basic questions and when I asked about how to find my store location, it was not able to answer.
I haven’t even tried scanning an item to pay for it in the store. I’m a little hesitant because of all the issues I’m already going through just shortly after downloading the app.
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Attentive Staff

Road in from the highway and was friendly greeted by the staff upon opening the door. Clean store, nicely stocked. Found exactly what I was looking for. Easy self-checkout system assisted by staff.

This store has everything

When I need something quick, it's always there 711 is sweet

Always a great wash-and great coffee!!

Thanks so much for the consistent accommodation.

Totally awesome!!!

I get the BEST service here and I love the iced coffee!

Why do I have to put my phone number in every time I open the app?

I have to put my phone number every time in the app to get a verification code and sometimes it just doesn’t work. Great promotions, if you can get the app to work!

AWESOMENESS

AWESOMENESS 5 star even 6 star

Since the consistent updates

The App is way better to navigate and operate whoever they hired to run the app Bravo

Quick, Convenient .. also kinda cool

Loading the wallet saves time and money and there are multiple ways to save extra cents off per gallon. The scan, pay and go feature helps when stores get crowded… skip the line and get back on the road. Rewards populate automatically, it’s well laid out, user friendly, and have not encountered the lags and error messages that I have seen in other similar/competing apps. Has made 7-11 my go to for gas and grub on-the-go
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Amazing!!!!

The gas incentives are amazing !!!

Scam (50cents discount promotion)

Doesn’t work today (11th August)

Gas

I can’t believe that I just saved $.61 a gallon of gas. Thank you 7-Eleven that is awesome. Let me tell you that’s what’s up.!!

Saving

They save money on gas

Customer Service

Had a lovely young lady Savana help me download the App! Patient, kind and great customer service👍thank you Savana for helping a senior with such patience.

Just when we need you!

Thank you 7-Eleven for providing small savings during a major crisis! I’ve not been to another gas station since the roll out of the savings from each gallon!

Saving

7-11 is my favorite neighborhood store! Grateful for all the little ways they help me save

Verification

App is terrible doesn’t even let me create an account , when I put the email verification code it just says , sorry cannot verify account.

Cary 27519

Exactly customer service and staff

Easy and convenient

This app is very easy to use and very convenient. I love the feature where you can get a discount on gas if you pay on the app. This app is perfect and I don’t see how it can get any simpler and perfect than it already is

Experience

All clerks are very professional and friendly