Scam artists
Response from developer
We require a physical credit card for security reasons. Refunds are issued as credit to the E-Wallet with an option for withdrawal, as per our terms. Please fill out a form on our help center with your booking number and issue details for assistance.
The absolute worst
Response from developer
I'm sorry to hear about your lost reservations. Please visit our help center at http://bit.ly/3IJGuDF to fill out a form with your booking number and issue details for assistance from our customer support team. We are dedicated to resolving this for you.
Beware
Response from developer
I acknowledge your frustration with the cancellation fee. Our policy, including the 60 EUR administration fee, is detailed in our terms and conditions agreed upon during booking. For more help, visit: http://bit.ly/3IJGuDF. Thank you for your understanding.
Beware of Hidden Costs and Misleading Practices at Economy Booking
The real trouble began when I made the payment. Despite the promise of full coverage, the lease I signed at the rental desk was only $3,600 without any coverage. When I called to clarify, I was informed that while they advertise full coverage, the actual insurance must be paid separately to the rental company, adding an unexpected $4,160, bringing the total to $7,760.
To add to my frustration, had I booked directly with Hertz or Dollar, the total cost with full coverage would have been $4,700. While slightly more expensive, it would have saved me the headache and ensured I knew exactly what I was paying for upfront.
In conclusion, my advice is to avoid Economy Booking. Their practices are misleading, and the lack of transparency can lead to unexpected costs and significant frustration.
Response from developer
We're sorry for your frustrating experience. Full Coverage is an extra layer of protection, not a replacement for the rental company's insurance. We value transparency and will use your feedback to enhance our communication. Contact our customer support team (http://bit.ly/3IJGuDF) with your booking number and issue details for help.
Avoid!!! They are not free cancellation
Response from developer
We offer refunds as E-Wallet credit, with an option for withdrawal to the original payment method for a 60 EUR fee, as stated in our terms. We appreciate your feedback and will strive to clarify this. For more help, visit: http://bit.ly/3IJGuDF.
Don’t trust this site!
Response from developer
I'm sorry to hear about the issues with your reservation. Please visit our help center at http://bit.ly/3IJGuDF and provide your booking number and details so we can investigate and prevent future incidents. We are here to help make your booking experiences smooth and reliable.
Hided charges which triple initial car rental price
The end car rental agent Alamo / Enterprise has hided charges mandatory demand of insurance which doubled initial car rental price or require an obligatory condition to pay full car price in case of even minimal damage, scratch or dent. I had to pay double price to have 0 franchised insurance, the insurance with franchisee of 1500€ cost 350€ for 2 weeks.
In the end of the trip I had no issues but after two weeks was charged from my bank card for another 450€ by Alamo / Enterprise having no notification neither email, call or something explaining what for they have changed me for.
In a result I paid triple price.
The car itself was clean, fresh and in good technical state.
The position line that the car provided was VW Passat instead of Peugeot which is more comfortable, but for the triple price if I would know - I would select much better model and not get stressed wasting my and family time in airport
Response from developer
I'm really sorry to hear about your experience. We aim to make the rental process as transparent as possible. I'd recommend reaching out to Alamo/Enterprise for clarification on the charges. Please visit our help center for assistance: http://bit.ly/3IJGuDF
Thieves
The individual at the front desk bluntly informed us that they would not accept our credit card and promptly proceeded to cancel our reservation without any consideration. Despite receiving assurance of a refund within 48 hours and being provided with a receipt, our ordeal was far from over.
After patiently waiting for two weeks, there was no sign of the promised refund. Multiple emails were sent with the receipt attached, only to receive dismissive responses claiming that we would not be refunded due to a supposed "no show." It has now been nearly a month, and we are still embroiled in a battle to reclaim our rightfully owed money from these unscrupulous individuals.
In summary, our experience with Economybooks was an absolute disaster, characterized by deceit, incompetence, and a complete disregard for customer satisfaction. Save yourself the headache and steer clear of this company at all costs.
Response from developer
I'm truly sorry for the inconvenience you've experienced. We take these matters seriously. Could you please visit our help center at http://bit.ly/3IJGuDF so we can investigate and resolve this promptly?
Unbelievable and horrible experience
Worse things were to come. Economy booking refused to refund the money and refusing to admin that it was their fault.
I hope more persons know the story happened on me. This is a form of fraud, hopefully not more people fall for it.
Response from developer
I'm truly sorry for the inconvenience you've experienced. Our team is dedicated to resolving this issue. Please visit our help center at http://bit.ly/3IJGuDF for further assistance.
Fantastic app
Response from developer
We're overjoyed to hear about your positive experiences with EconomyBookings! We continuously strive to provide a wide range of options and competitive prices. Thanks for your kind words!
