Leave a Review Livescribe+
App crashing and freezing
Moving away from having the recording device built into the smart pen was the end of the viability of this product as a business tool. The app is unreliable and inflexible. It crashes during playback at least twice during an hour-long recording. It freezes every time I try to access my pencasts through the pencast menu item, so I have to go through my entire notebook to find the one I want. There’s no way to edit a pencast audio recording directly in the app, either. There’s also no option to skip ahead or back 10-15 seconds during playback in the app.
I wish I hadn’t used my Echo to death, or I wish I was able to find a working one from a real seller. I replaced it with a Livescribe 3, and use it as one of my accommodations at work. But it’s just too unreliable. I’m starting to shop around for a product to replace it.
Update: So, I just read more of the reviews, and the app has been TERRIBLE for ALMOST A DECADE!!!!!! Hey, Livescribe! Stop putting out new products until you fix the existing ones!!!!!!!Show lessMrswakko
Horrible app by 2020 standards
Devs, pay attention. This expensive product of yours (symphony in my case) relies 100% on this software to deliver its value.
This app is bad!
Setting up reminder sync crashes the app on iOS 14.
Your tap area for buttons is WAAAY TOO SMALL. I should not struggle to press buttons in an app in 2020!!!
Navigation is horrible. What’s with the two finger swipe?
Then navigating the UI should respect Apple guidelines. Support swipe back etc.
Spend 1000$ and get a proper UX / UI
I expect a response.
I will wait for 4 weeks for results. Then I’ll review your product on every platform in existence and 1 star you. Until you learn.Show lessHyperion82
Useless!!
This app is absolutely useless. Doesn’t sync with expensive pen, frequently crashes and is not user friendly. If I could give it zero stars, I would!Kursley Bernard
Even 5 years later, it’s still crap!
I don’t usually waste time to write reviews, but I’ll make an exception in this case. At least I’ll have the satisfaction to expose this crappy product. I bought my Smartpen 3 “Pro Edition” when it came out at the end of 2014 (before they got acquired by Anoto). I paid $225 + an extra $45 for the iPad Portfolio for a total of $300 CAD after taxes. Big mistake! I never got it to connect. They sent me a replacement pen which I finally managed to connect, but it kept crashing and “loosing” way too much time. My goal was to increase my productivity as advertised and promised in LiveScribe’s marketing scam webpage. I was doing cleanup in my office today and I found my Smartpen. Decided to give it another try hopping that after 5 years they would have fixed all the kinks. PC users: don’t waste your time. It’s still as crappy as it was 5 years ago. It “works” only with my iPad. Did not try with my iPhoneShow lessOrcus1
First pen had poor results, was replaced free of charge by livescribe
Aegir pen lacks a positive on/off but if you charge it at night it’s good for at least a day of use, a fair trade-off for a less bulky pen. App works on my phone without problems, UI needs work. Easy indexing and search would be a help.InsertDelete
Don’t update! I lost my pencast after the app crashes
You made me lose my important information by crashing the app?! What if this is a big thing? You can’t do this to me! Please address everyone’s complaints or nobody will buy the aegir smartpen!
Update: after I installed the latest update, the app keeps freezing when I am writing with my Aegir connected to my phone. DO NOT UPDATE!!!Show lesstonyreviews
The does not work!
The app crashes at the most unexpecting moments! I end up losing all my recordings! It’s useless to have the digital notes without the recording that was made with it. I have spent a lot of money on your product. Fix your stupid app!!!!PierreM South Africa
Very poor app
The idea is great and I used to use the app ad pen setup with all my classes. However, lately the app has constantly been crashing every time I want to go back and listen to a pencast. I still use the setup every class to record lectures I hopes that th app won't crash when I try to go back and listen to lectures, but every time the app crashes. This has been a problem for at least two full months and Livescribe has still not fixed the crash. I am currently in the middle of writing three essays that are due in a couple of days, but the app keeps crashing and crashing. I am very disappointed in Livescribe and if the app isn't fixed soon, I will never buy another Livescribe item again, nor will I recommend any Livescribe item to anyone.Show lesslivescribesucks
It crashes. All. The. Time
Why make a note taking device if it’s going to crash and loose all my notes? This app is trash. I spent a lot on a smart pen. It would be a neat device... if the app for it actually worked!!
I will try to record notes in class, as soon as I close my phone the app will crash and I will loose everything.Show lessRosez99
App crashes when I attempt to “Open in” another app.
I was really looking forward to working again with Livescribe having just purchased a new ageir pen. I downloaded the latest app to my iPad Air 3 and synced the new pen. Sadly, any attempt to transfer my files by using Open In crashes Livescribe +. That is a very serious issue and completely renders the system unusable they way I want to work. Sorry, but I cannot recommend this given that is cannot support the export of my notes to other apps as it should.Show lessThe Don59
