Coursera User Reviews

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  • Terrible App

    I just downloaded the app to be able to continue my courses on my phone when I didn’t have access to my computer. It took multiple times to try to connect because it kept saying there was an error. I was able to finally log in and start up again on my most recent course. After completing an assignment I tried to submit it but once again I got an error, I lost my recently typed work and it kicked me out of my class. I decided to give it a few minutes and then try again. Upon logging in again, I had to rejoin the class and everything I’d done up to that point was gone. Thankfully I’d only recently started the course so not very much was lost, but I did still lose my progress and completed assignments. To say I’m upset is an understatement because I have to start over and I barely have time to do the course as it is, much less redo work I’ve already done.
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  • Very informative

    I love coursera it’s courses are a great way for me to constantly refresh my knowledge of issues in my field and to update my knowledge. However I find it’s modules only reflect a western point of view and it would be good to be a bit more balanced and have a more global orientation. For example the global history course should actually be entitled western history because it focuses almost exclusively on western history. The same is also true of the global diplomacy course. From following it, one would thing diplomacy is only practiced by industrialized western nations. That’s the reason I withheld one star. That being said May I suggest the inclusion of a course on African history that follows the same timelines as the global history one.
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  • Learning anew at 54

    This has been challenging and encouraging in my endeavor as a disabled man trying to gain new skills to get back into a workforce that can work remotely. Something i can still do and remain in a technical capacity and be able to make the money needed to enable me to continue in my disability to train for a career that will pay my way forward helps although i do feel some issues with having formal college. I still will continue learning and not give up. It’s so easy to give up today. It’s hard to discipline and settle the brain when so many things are going on around us and stay focused. This is also why i find working at my pace helps. I do plan on still getting a formal education. Since people still see me in a sales capacity and i want to switch to a technical capacity, i need to stack up my skills in the technical arena.

    If this app wasn’t here, i would have never started using that muscle called the brain again. Coursera taught me that i am still valuable and can learn something new.
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  • The app is partially broken after updating

    I want to say first that I love the app and I’m liking Coursera in general for their thousands of classes. However, I think one of their updates broke the app, at least partially. It appears after the most recent update I can no longer access the thousands of courses from the NY state sponsored catalog of courses. Even after I signed out and signed back in, nothing changed. I can’t even access the courses from non-sponsored catalog. I mean they appear but then I get an error message if I try to look at a course. May I get some investigation for this bug?
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  • unprofessional customer service

    Customer service is absolutely HORRIBLE! I paid for a course and was somehow charged directly through the app as well as through apple. For two months I was charged double. I reached out to customer service and they asked me for the card info as well as the dates and amounts I was charged. (Which were all different amounts for the same course) They asked me for this information THREE TIMES and I resent it THREE TIMES along with screenshots of everything-receipts, bank statements, dates, amounts & card info written out even though they were in the screenshots. After that they kept sending me an automated message basically saying there was nothing I they could do to assist. Definitely won’t be paying for any more subscriptions through Coursera. Save your time and money.
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  • 1 month review

    So the platform is incredibly unstable on mobile (highly recommend you do not sign up using your apple ID to avoid a headache). A lot of quizzes must be done on a desktop. The whole payment system is corrupt.

    You want to sign up for a single course or multiple? Depending on the price, it may be better to sign up for coursera plus. However, they have sale periods with huge discounts. Why bother paying 1/3 more for the same class? There’s a bit of structure behind the lessons but a lot of providers are outdated and quite lame to be honest. I was going to sign up for the year of coursera plus but forgot to submit payment before the sale ended. That’ll be an extra $100 just because. I’ll pass for anything extra, finish my course, and never look back.

    Currently in the process of getting the google IT certifications and the lessons are quite painful to get through with idiotic people giving lecture. I’ve found it significantly easier to just read the transcript, use google to find useful resources, and pray for this madness to end. Luckily I only signed up for a month.
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  • Love Learning …. BUT iPad app needs a bug reporting option

    I have nothing but good things to say about Coursera. I have used it for years now. Learning for the sake of learning, could not be more pleased with the platform.

    However, I have recently started using my iPad Pro with the Magic Keyboard to take some of the courses and I have encountered a bug where every keystroke on the keyboard while trying to answer an essay question scrolls the screen down one line. Eventually I can’t even see the text box where I am typing.

    I just spent 30 minutes trying to find a way to report the bug and I have ended up here. So please Coursera … enable you users the ability to give feedback to your engineers … so they can fix things like this.
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  • No auto play makes app almost unusable

    This app is in desperate need of a “hands free” mode of some sort. Lessons are cut up into tiny individual vids that can be as short as only 3 minutes, often with “assignment” or quiz pages in between, and as you go through a course you have to manually click through to the next thing again and again and again. It’s infuriating, especially when you have a bunch of short segments one after another, forcing you to click through every few minutes. One of the main reasons I use my phone instead of a computer to listen to lectures is so that I can move around doing other things. I like to listen to music or podcasts while doing chores, exercising, driving, things like that, and would love to be able to do the same with Coursera: just hit play and let knowledge stream into my ear. I can go back to see any visual components I might have missed or do assignments later; on my phone, I'm more likely to be on the go, and apps need to be able to reflect that. The way most courses are structured means you can’t just stick an hour lecture on and go jogging: no, you have to stop every few minutes to poke your phone for the next section.

    To be clear, this is not a review of Coursera, which has worked hard to bring a bunch of great courses to the public. But I’ve been deeply frustrated with the app and can only pray it eventually gets a proper modern tune up.
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  • A lot of room for improvement

    As someone who uses Coursera daily as part of an online degree program, I am intimately aware of its positives and negatives. There are many features of the Coursera that are only available by using a computer and browser versus the app, including the inability to complete quizzes and tests, view feedback on assignments, download/upload and submit assignments. The way videos and transcripts show up in the window is nonsensical - two tiny strips of vertical windows instead of the video on top with the transcript below. It is incredibly frustrating when trying to complete work on the go that I can only get part way there and then have to double back to complete the rest when I am in front of a computer.
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  • Good content

    I enjoy Coursera but there could be some improvements. When watching a video I like using the “save note” feature a lot. But, it’s not efficient to do this in the app because it brings up a pop up notification each time and it pauses the video. It’s very inconvenient. I would prefer just to be able to tap “save note” without any interruptions at all. Also, I’ve never been able to successfully cast my screen to a device even when using airplay. That would be really nice to have. Lastly, I wish that there was an option to save notes and have them display in reverse order. Meaning the most recently saved note appears on top instead of the bottom. If these changes are made I will update my review to 5 stars.
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