Chairish User Reviews

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  • This is a dream

    I loved Chairish when it was a store on Van Ness. The range of Modern to Antique, the Artistry & the people who worked there made it a fabulous shopping experience. Some of the most unique & beautiful stuff in town.
    I’m now mad about their App, with the availability of items from all over the country. Things I had to sell for nearly nothing when my circumstances changed torment me now when I see similar items here, beyond my budget. But there are still affordable gems to be found, and it’s always better than buying new.
    GORGEOUS in every category!
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  • GREAT! THE BEST!

    I love looking through this app! It has so many categories! I can get obsessed just looking and dreaming about all the pieces that I lose track of time. It is so well organized. I have collected antiques for years. I get a real kick seeing items that I have. So many things I wish I could buy. I need to clean out a number of my pieces. I used to collect a lot of beautiful primitive pieces. When I sold my house years ago I sold them cheaply. I’d like to learn how to sell through this app. Until then, I will enjoy looking and loving what I see. GOOD JOB to you all. GREAT WEB SITE! Thank you. Barb F.
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  • Great experience as both buyer and seller

    I have purchased several things, ranging from smaller art items to furniture, and have been pleased with my purchases, the sellers and the in-home delivery. As a seller, it took about a week to be “vetted” and accepted, but I appreciate the care Chairish takes with regards to the item selection process for the site—it actually gives me even greater confidence as a buyer. Arrangements for my 200lb pedestal table with Carrera marble top to be transported down the east coast was seamless and super easy.
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  • Terrible explanation for declination

    This app seemed pretty decent until you find out they can decline items you want to sell. I recently posted a perfect condition table set I wanted to sell and they declined it without explanation. Keep in mind, there’s no disclosure saying that items may be subject to declination. When I reached out to their customer service asking for a reason why they declined my posting, they couldn’t give me a direct answer. They said it could be because they don’t have enough inventory or maybe there’s no demand for the item. Meanwhile, the next day after being declined, I post the same item on other apps and received feedback instantly. Their service is disappointing. Don’t waist your time with this app.
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  • No accountability for their shipping

    If you order something on Chairish they outsource shipping to random fly-by-night delivery people. I spent $2500 on a furniture item (3 1/2 months ago) and never got it. Chairish won’t refund me because the item is “in transit.” It took Chairish a full month to even get a response from the shipper after escalating the situation, and the shipper said “they tried to call me.” That was a lie but apparently good enough for Chairish to leave me holding the bag.
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  • New items pop up when searching for antique.

    It’s a great app for finding rare and vintage items. But a lot of new items pop up when searching for antique or vintage items. Wish Chairish would fix their algorithm so the new items don’t pop up high in the search results.
  • Truly one of a kind

    This app is truly one of a kind. If you are someone who is looking for eclectic, quality items that spark the inner artist within you, then you need to take a seat and scroll through Chairish. I have come across many furniture sites that just do not deliver where the “WOW” factor is much needed. However, Chairish has exceeded my expectations! Their vintage pieces are so beautiful. It truly makes you feel like a kid that just found a treasure chest or a pot of gold at the end of the rainbow. Also, their pieces of art, furniture, etc., are QUALITY items that were made to last and stand the test of time, unlike some pieces that are made in todays day and age, where they fall apart after just a few months of ownership. On Chairish, you will surely find what you have been dreaming of and then some! Also, do not be surprised if you find yourself saving and buying items that also appeal to you family & friends. Happy treasure hunting, everyone! Xx -Sara
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  • UX Needs a lot of love

    I hardly ever write app reviews, but I believe in Chairish and want them to succeed. Overall the items and sellers are extremely high quality. However there are a few glaring issues that make the experience subpar for shoppers.

    While you can “follow” a shop, item or search filter, there is no feed to actually see what you follow. You simply have a list of who you follow and must click into the shop or search filter again to see their storefront.

    Compounding this issue is the notifications for your follows. For instance, i just received a push notification that an item I’m watching is on sale. However, that notification is not linked to the actual item. If i click on it, I’m taken to the Home Screen. 58 new matches for my chair search? Same thing. Those notifications should deliver me to the content they’re promoting.

    Simply put, great e-comm tool for vendors (or so it seems). But these vendors cannot thrive if the customers are unable to shop efficiently.
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  • Great products and service

    All of the items I’ve purchased from Chairish have been excellent quality with great customer service. When emailing questions to sellers, the response is always timely and help. So glad I found Chairish!
  • Technical Difficulties For Sellers!!!

    I constantly have problems when trying to list items. It makes me move on and lost my items elsewhere. I would really like to list more items, but it won’t let me!!! I upload pictures and it tells me I need more than one picture, when there are 4 pictures. Also, it will tell me there’s an error, but doesn’t tell me what I need to fix so then my listings just sit there and never go live. SO FRUSTRATING!!!
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