Leave a Review Chairish
Better online than real life
The app is easy to use, but one of the benefits of Chairish over eBay should be easy and reliable shipping. Instead, Chairish just farms out the work to uShip (basically Uber for shipping). So don’t think you’re getting a better delivery experience by using this app. I naively expected Chairish to hire a professional moving company for a delivery, but instead I got a single guy with furniture stuffed in the back of an SUV. (It worked out though.)Show lessNorman Na
Completely unreliable
I will NEVER order anything from Chairish again. They are completely unreliable and use highly questionable delivery partners. Her claims about when something will be delivered are absolute fiction. It has now been 7 weeks once I purchased a relatively small piece of furniture and I’m still being told that it will arrive at “some point in the next two weeks”. They use a very unreliable shipping partner called uship, which is basically the Uber of shipping with inexperienced part-timers as delivery men. These guys often don’t have the appropriate equipment and don’t know what they are doing. My piece wasn’t even picked up for 2 weeks because they were waiting for someone to “bid” on it. Whatever money you save buying from Chairish will be lost in the shipping hassle and challenges. Stay away!Show lessmike bradley
STAY AWAY
I’ve made 5 purchases from chairish over the past 5 years. 2 arrived damaged. One was a glass carafe that was shipped with a single piece of bubble wrap on it. I took a picture and then threw away the broken glass. Then they asked for more pictures and when I explained that I have a small apartment with pets and can’t keep broken glass around they scolded me for throwing away the glass. The second was a print that arrived with marks all over it. Chairish customer service was not sympathetic to the fact that my items arrived damaged at all and told me that if I want to return something I will have to pay $21 for return shipping. They take several days to respond to each emailShow lesship hip hop hooray
Chairish Doesn’t Fulfill Orders
We purchased an item through Chairish and they took our money. They didn’t respond for more than a month to inquiries about our order, then told us that our item was sold to someone else. We lost a client and revenue because of Chairish’s failure to fulfill our order. This was our first (and last) purchase through Chairish. Don’t purchase through Chairish if it’s critical that you actually receive your item. Chairish is absolutely unreliable.Show lessDariusSF
Not for sellers
I’m a seller not a buyer on Chairish. Most apps let you do functions for both buying and selling, or have two apps (like Etsy). This app does not allow the most basic functions like looking at your latest sale- it wants to push you onto the website! What’s the point?!jmhjar
Lots to look at...
I found items (mostly paintings) that I might be interested in.
But a couple of months ago I attempted to buy a a small French bust. When I placed the order, the owner could not locate it. I see now that it was located. The owner of the shop said she may have sold it or it was misplaced. The owner never what was really going on.Show lessO'Br
Excellent Online Concession Shopping
I love it that Chairish has really helped so many vendors and independent sellers during a difficult sales period. As a buyer, primarily, I appreciate seeing a vast selection of exceptional quality furniture and art. The visualize in your space feature is quite useful. Thank you Chairish.buck415
Most unique selection out there!
I have found the most unique high quality items through this app! The curated selection is like having a designer on hand. Highly recommend!Scoutgirl75
Horrible communication
I have bought items on multiple apps before and had no issues with customer service. This has been my first experience buying off of this app and it’s been horrible. I am unable to reach anyone and I can never get any real response or answer to my questions in regards to my damaged item. Hopefully I am able to obtain my refund and very soon. eBay, Etsy and other apps are way better options.Show lessElmelson
New Customer/Buyer
I’ve been searching for the perfect, unique dresser over a year. I found it at Chairish! While shopping at Marburger Farms, Round Top, I received a cute canvas bag and tape measure from some sweet gals who were representing the furniture company. I think the concept is brilliant and am so happy to know about the site.
I’m giving four stars only because I have only just purchased the piece. The photos and description of the pieces made it easy to choose the dresser I was hoping to find. Since I don’t know how or when the piece will arrive at my door, I don’t think I could give a 5 star rating just yet. We’ll see!Show lessjunkgalleria
