Leave a Review Chairish
Love The In-Room view
I love being able to see how the items look in my home. This is a great feature! Only one issue that I found while using the app. I was unable to ask the seller questions. I had to go to the actual website to submit my question.Mkmay
Didn’t reimburse me for sale. Substandard service.
It’s been well over a week and the buyer has messaged clearly that he isn’t returning the chairs he bought from me through Chairish but Chairish isn’t reimbursing me and has kept the money. Their shippers delivered the expensive, delicate chairs with special instructions that they had to be boxed up and packed, thrown at the back of the truck without packing. They packed them at pick up but unpacked them and delivered them like this, damaging them. I proved from photos taken at pick up that the damage wasn’t there and buyer is claiming only damage during shipping. But Chairish is being fraudulent, not reimbursing me while the buyer is not returning the chairs to make it short. They tried to delay it by not returning my message for a week or so at first. I messaged the buyer and he confirmed he is keeping the chairs. It’s been a horrible experience and they’ve been very sleazy.Show lessseller chairs
Questions
Love Chairish ap. On some items, before making an offer, I would like to ask the owner a question, or request a picture from an angle not provided. Currently I am interested in a couple items, but all four sides are not pictured. Not being able to talk directly to the owner has prevented me from making an offer.Show lessLuzi In The Sky
Buyer
Shipping is very confusing for shipping outside LA and very expensive to have to wait 6-8 weeks since it’s a Finished Product; antique. No reason to take that long and pay shipping costs equal to 75%
of the value (paying ) of Product. I had to cancel a # of purchases based on principle and unreasonable freight cost plus very long lead time.Show lessGlbdogmzxpq
My new favorite obsession
I used to spend all time time browsing OKL, but now it is Chairish. I love the fact that I can find local dealers and see their inventory. I have even gotten a couple of friends that are redoing their homes into the website and they have been very happy with their experience in regards to purchasing and unearthing unique finds.Show less1whitFLL
Love love love
I’ve been a longtime fan of Chairish for great deals on special things for my home. This new view in my room feature puts me over the top. Having a blast today making pictures of what I REALLY want my house to look like. #addictingShoppingboy77
Wish there were a search option
I would like the app a lot better if I could do a word search. A bit limiting by being offered just categories. But other than that it’s a good app.Apsheri
Lack of seller oversight, poor customer service
On December 10th, I purchased an ottoman for $1000 which was immediately deducted from my credit card. The seller reached out to me to tell me he was beginning to build the item even though it had been advertised as a floor sample. I should have seen the red flags then but gave him a while and the benefit of the doubt. In early January, he told me he was sending the item the following day, and I should receive it in a week. No ottoman. When I followed up after 10 days of not receiving the item he said “oh I haven’t sent it yet, I’m still working on it” we went back-and-forth for awhile and he finally sent me a tracking number on Feb. 15th. I reached out to customer service they told me to contact the seller. Now it is March 1 and still no ottoman, I believe the tracking number was fake and I have received no customer support from Chairish. They still have my thousand dollars. My next move will be to file a Better Business Bureau complaint as well as try to retrieve the money through my credit card company. Super stressful, not worth it. Beware!Show lessalli007
Chairish Doesn’t Care
My experience with Chairish is that they are happy to charge your card as quickly as possible and hold onto your money for as long as possible, while doing nothing to streamline clear communications between parties and less than nothing to enforce good community behavior among sellers. There’s no way to rate sellers, so I’m rating Chairish.
Bought a couch from a woman who lives 40 minutes away. Elected to use Chairsh’s $200 shipping service so I didn’t have to rent a truck, thinking it would save time. 2 weeks later after several inquiries I found out the shippers had never arranged a pickup date. But get this: the seller now says she will be out of town for 3 weeks. Chairish’s response: Do you want to wait? Nothing about “sorry we didn’t figure this out sooner.” No explanation for the 2 weeks that passed. No apology from seller. Nada.
No thanks. Delete the app.
Hopefully others have better experiences, and I’m sure they do. But this made me feel that Chairish didn’t care and was more than happy to earn interest off my money while I waited.Show lessPhil Harmonic
Limited capabilities for seller
I wish the app allowed me to mark down items... right now I have to go to a desktop site which is not always feasible for me.
I also wish (pretty please!) that we could organize the order that our storefront displays listings, and have the ability reactivate previously de-listed posts. Just like a physical shop, I’d love to arrange my listings so they’ll sell better!Show less#Everynicknameistaken#eventhis
