Re
When I signed up to city sports club I liked the facility and the raffle and the staff at the city sports club
Check-In History
I’m getting conflicting stories. When I noticed that my check in history wasn’t accurate I called in one day to ask why. The guy said it’s because when you scan in the gym, there’s something the front desk folks needs to click on once you do…so that’s what I believed. Today we go and there’s people at the front desk when we scanned in. Doesn’t look like they clicked on anything. So what is it really?? Should the scans auto populate to the app? Or is this something staff needs to on their end?? When I called again today to ask, they said it has nothing to do with them and it’s the app….im starting to think it’s the first reason and some of these front desk people aren’t doing their jobs. One today was just sitting there and watching an anime movie…..🙄
Show less
Mr Workouts.
Always nice and clean in the work out area.
Rest room also clean. Janitors always on top of their job.
Rest room also clean. Janitors always on top of their job.
Lots of bug issues
Incident:
-City Sports apps doesn’t communicate with online/internal network
-Login credentials continuously gets rejected despite entering correct account info
-Prompts to reset credentials will force log out a user from their app
-City Sports apps doesn’t communicate with online/internal network
-Login credentials continuously gets rejected despite entering correct account info
-Prompts to reset credentials will force log out a user from their app
Where’s the Money Going?
For $60 a month per member I would hope they could pay a developer to make something better than I could in my free time but I guess not. The app is only slightly crappier than the locations.
Useless
The only good thing you’d use this app for is to check in, it barely does that. App is too glitchy, so much room for improvement doubt I’ll see it anytime soon. Other gym apps are more useful that they could copy. (Ex: planet fitness with being able to see how busy the gym is currently)
In desperate need for Apple wallet support
The app has a terrible interface, one thing it could do to greatly improve useability would be to have the possibility to offer export of member card to Apple wallet.
Terribly Developed and Substandard Design
App takes an unreal amount of time to load upon opening, and once finally loaded you are presented with a UX that makes you wish you didn't bother opening the app to begin with.
Doesn’t have all locations listed
For over a year now, the app doesn’t have HIIT sign ups or schedules available. We've reached out multiple times for this to be addressed but to no avail. Garbage app.
Stop with the notifications
Do I really need to see a notification every time I go to the gym to “Rate how we did”?
Very annoying
Very annoying
