toolani User Reviews

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  • Excellent app

    I use the app daily to call my 104 year old mother in the UK, and am grateful that I can accomplish this at a bargain rate..... we talk for. At least 30 minutes daily. I wouldn’t be able to afford the calls using my regular provider. (Bell Canada )
    Thanks so much.
  • Hazle free, mostly always good service

    Before this app I was using a second phone with a prepared sim card form a service provider that kept taking my money and not able to get decent service. This app makes it easy to manage my minutes with very good rates. I’m not sure if it’s the other end but at times it is hard to get trough and goes straight to voicemail but if you keep trying you eventually get connected.
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  • Worst app to ever exist

    Worst app to ever exist .. frauds you are with all poor connection and worst rates ever. Thought you would be better than Rebtel but not at all. Not sure why I was deceived by the good ratings which I thin your employees might be doing or sth like that
  • Doesn’t fix problem/ Fixed problem

    That is my second review. Contacted David and everything is fixed and working excellent 👍 Thank you very much.

    It’s very disappointing that there is a problem in connection and I emailed a few times and spoke to customer services and nothing has been done. Used toolani for years and always been good service! But for a few last weeks doesn’t work 🙁 hopefully you will fix problem.
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    Developer Response

    Hello Julia, thank you for your review. I'm sorry your problem wasn't solved yet. Please send me a direct message to david.west@toolani.com, so I can look into this matter swiftly. Thank you. Kind regards, David West
  • Works well calls from Germany to US

    I have been using for several weeks to call from Germany to US. It is cheap as promised And has worked very well and easy to use. Only drawback so far is sometimes cuts off when talking. Have made enough good calls without cutting off - to be able to rate 4 stars. Would be 5 stars if not calls were cut off.
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  • Disappointing

    I just signed up and topped it with $5 and every time I try to make an international call an automated response “ Sorry, we are unable to connect your call at this time” comes up.
  • Awesome service

    I have recommended Toolani to all my contacts. These guys deserve all the praise. User friendly, obviously a tremendous price crystal clear calls, why go anywhere else!
  • Hood app

    Clear conversation and easy connection
    Easy top up of account
  • Bizarre! Fraud!? Call stuck in a loop.

    I called my mom in El Salvador three different times because I thought I had a bad connection at first. Then realized that after a while the same thing kept being said trying to confirm if we could hear each other ok. I stopped talking and it sounded like mom was still answering my questions but after maybe 30 seconds a loop of her same responses started. I let it run 2-3 times then for no reason the call went into voicemail!!! In the meantime I got fooled into using up some of my credit at .25/minute. So bizarre! I had not used the app in a while. Now I don’t trust using it but still have about $4 in it!!
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    Developer Response

    Hello, thank you for your review. Please send me an email to david.west@toolani.com so I can check this issue right away for you. I'm sure we can fix that problem and improve the connection of your call to El Salvador quickly. Kind regards, David West
  • Great service

    Calls to Europe cheep and reliable

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