Leave a Review Speak & Translate
Good in a pinch, not the best
I got this to use for a Spanish class so I could listen to sentences I’m stuck on and have it translated. It works for the most part, I think google translate works better, but the biggest problem I have is with the app itself. When I open it and try to use the microphone the app freezes and I can’t do anything, I’ve restarted my phone and updated the app, the only thing that works is letting the app sit open for a few minutes before I use it. In the time I’m waiting I can use another translating service before the app even works. For an app that I’m paying for and with this many users I feel like technological issues should be at a minimum with the app.Show lesstmmk1
Developer Response
We are sorry to hear that, It's important that we understand how the issue is happening. Please, can you provide more details on this matter to our support service speak-translate@apalon.com? We are willing to help.Excellent when it works
I have used this app in conjunction with Babbel (French) when the Babbel app does not come close to interpreting what I was saying. (The problem, as S&T proved, was an argument between my iMac and Babbel.) When S&T worked, it was great. One day it froze each time I opened it. Restarting my iPhone and opening the app again did not solve the issue. I cancelled my subscription, which should still be active for a few more days, but when I deleted the app to reload it (which I should have done before canceling) it only offered a free trial or new subscription. Fair enough.
For my purposes, it was exceptional. But with a monthly charge, hassles are intolerable.Show lessSambandar
Developer Response
The application does not initiate a payment unless you subscribe for Premium. If you had a free trial and haven’t canceled it, the account should have been charged only after the end of the trial period and then automatically according to the duration of your subscription plan. We have no possibility to help with refunds as we do not have any access to users’ accounts. For further assistance with refund procedures please contact Apple support directly: https://support.apple.com/ Thank you in advance! If you have any additional questions - please let us know at support@apalon.comCheated and want a refund
I’ve been completely gypped!😫 a few months ago I did a free trial without realizing this app costs $40! Never would’ve gone for that since google is free. But during the trial it was useful and worked well so I justified it after I got charged. Then a few weeks later an “updated” version was forced upon me and now it’s the worst app I’ve ever experienced! There’s never a time when I open the app and it’s not frozen. Sometimes is a takes one to two minutes and then it catches up with what I’ve been trying to do. Sometimes it doesn’t work at all! There’s also never a time when I go to paste a sentence to be translated and it doesn’t let me paste until many tries later. To get a simple translation is always at least a two minute ordeal! I am deleting this app because it’s one of the more frustrating parts of my day, and I strongly feel I deserve a refund!Show lessLianaabc
Developer Response
We are sorry to hear you are unhappy, please make sure you are using the latest iOS version available. If you need further assistance please reach out to our support service speak-translate@apalon.com? We are willing to help.It was working great until.......
The app was working great for what I needed it for but after trying to use the app several times across multiple days, the app continues to glitch and mess up the translations. For example it would translate something like normal and all of a sudden after I had said the sentence, it would start adding “debajo” over and over and over again until it began to fill the entire screen, I exited out of the app in time. This app used to work so well but now it’s sort of creeping me out. The screen freezes at random points and five minutes later I hear the beep noise to speak the sentence. I would love to use this app again once these bugs are fixed.Show lessevan7777777777777777776
Nice
Man it,s cool I SCARE my family with it 😂😂hbybsysy
Little Bit Disappointed
Good app but I bought it to use offline, however in offline mode it only has about 10 languages you can download, none of which are the language I need. The app didn’t disclose this prior to purchase.
So 3 stars for a good app I can use online but you lose 2 stars for being sneaky.Hogram
Not as advertised
Update states that premium service allows snap to translate from photos.... there is no option anywhere within the app that has anything to with snaps/photos only voice and text options.
Update.
I recently left a review stating that this app is not as advertised, there is simply no feature to snap a picture to be translated, this review was instantly dismissed by the following comment from the app support:
"We are sorry you are unhappy but it sounds like you are confusing this with our other application."
Now.. if they bothered to check the update notes for the app that I wrote the review for they would see the following:
EXCELLENT TRANSLATION OPTIONS:
* Brand new Apple Watch App
* New Snap Mode: Just snap a picture of any text or object you want translated!
This does not state anything about any other app, this is the app that I downloaded and left the review for.Show lessEddieGreenfield
Developer Response
We are sorry to hear that you are unhappy but it sounds like you are confusing this with our other application. Again snap and translate and Speak and translate are different applications.Read
It keeps saying to slow internet net connection when I have really good wifiScott-Hunter
Developer Response
We are sorry to hear that, It's important that we understand how the issue occurred. Please, can you provide more details on this matter to our support service speak-translate@apalon.com? We are willing to help.Updated IOS and happy with results
After updating the software on my IPhone the app worked well again and I re-subscribed as it is such a handy voice translator. I use it fir French and Spanish and it saves me a lot of time. The subscription process is also very fair and reliable.raalobs
Developer Response
We are sorry to hear that, It's important that we understand how the issue occurred. Please, can you provide more details on this matter to our support service speak-translate@apalon.com? We are willing to help.It’s a scam
Signed up for the trial then somehow got charged a while later for the one year premium versionHHH NZ
Developer Response
We are sorry to hear that you are unhappy but this is a normal in app purchase with the app store. Again we are sorry for any confusion but this is a purchase you made with Apple. You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. We have no possibility to help with refunds as we do not have any access to users’ accounts. For further assistance with refund procedures please contact Apple support directly: https://support.apple.com
