Leave a Review Indiana Members CU
Long time customer
IMCU is a wonderful credit union and has always had great customer service. The same goes with the App. It has been approved upon and I am able to do almost all my banking needs through the app. Even concerning my credit card. I am truly impressed with the bank and especially the app.Updates Positive
Too many steps!
I like the look of the app. The logoff button is hidden at the bottom, below all the other options on the menu, which makes me have to pull it up to log off. After doing a transfer, it would be nice if it took you back to the accounts page. It just makes you have to do too many steps.linlee4
Better than the typical large bank apps Ive experienced.
Incredibly user friendly and constantly getting better. Even the problems I didnt like a year ago have been addressed or fixed. Great bank, great app.djkeskdnnd
IMCU App
I use bill pay for most of my bills, in the previous app I was able to print a receipt of the bills with confirmation numbers when they were paid. Not sure why the new program deleted that feature but it needs to be included!!hlkoptr
So much better!
I am so happy with this new version of the IMCU app. We were actually going to switch banks because of how much we disliked the app and the online offerings, but we decided to stay after these upgrades. Everything is much more intuitive and “clean.” Really happy with the changes!
Update: We’ve been using this app for several months now and we still love this version! Highly recommend!Show lessJFlahr
Mobile banking app
Overall a very good app but it worked better when it told you when your loans & credit card payments were do on the same page as the account summary.Big D. Conrad Sr.
IMCU Mobile App
I can access my accounts and manage my funds from anywhere, at least in the U.S. Not sure about international access. I transfer and check my balances often and it’s nice knowing in a few clicks on my phone I can see where I stand with my money.Spanky 1229
Why i choice Greenwood IMCU bank
it's been 6 year over i used this bank IMCU
1. IMCU welcom to me at 2015 they are good service and i know they care a bouth any costamer with or black or big or small just like me i know i am not a big men we all are same in IMCU
2. IMCU alow me to take lone for car and i paied off in 3year so i have a car and IMCU alow me to use creidt card so i can have my dreams and now a have all of my dreams
3. IMCU is a part of my life now so every day stick in my bag and in my phone and i have happy life i love you IMCUShow lesslalremruatdika
Horrible upgrade.
First of all, let me say that IMCU has added some features that the old app lacked, however, the overall UX if this new app is not good IMHO.
This new app has been a huge step backwards for me.
I used the IMCU app every single day to access my business accounts and my personal accounts and they way this new app is designed, it is NOT easy to switch between my business and personal login. In fact, it’s a massive pain in the rear compared to the previous app.
To switch between accounts, you have to log out and log into another account my having to type the account info and password (before you can activate TouchID). As opposed the the previous version where my two accounts were saved and all I had to do is choose from a drop-down menu and use my TouchID and boom, I was in the other account.
I also don’t like the new camera function where there’s no way to turn my flash on if I’m taking a photo of a check in a non-optimal lighting situation.
Lastly, I find the menu on the left side a little cumbersome to navigate. It’s just not as intuitive as it could be. My wife also struggled looking to update some things via access through the menu.
Sometimes less is more.Show lessKC_video
Mobile deposit and bill pay issues
It’s nice to have quick access to my account, but so far I have only been able to use mobile deposit for one hand written check. Then when I take them to the CU in person I have to do this song and dance about how I need to deposit even though it says “mobile deposit only”. Also, I am able to use the website to skip automatic payments but if you do that on the app, it cancels all future payments as well. Fortunately, I was a payment ahead on the account when I discovered this and so managed to avoid the late fees I would have had to pay for missing the next due date.Show lessWTchicken
