Leave a Review Indiana Members CU
Some problems.
The app has some user friendly problems. The user can’t determine if the problem is in the software or some kind of internet connection problems. You should be able to transfer money or pay bills and get an immediate response but sometimes it takes 24 hours to post.Smartiebob
Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.Dependable, safe, no so intuitive
As with other banking apps this one is has security, dependability and accurate and process automation in focus which I appreciate very, very much. With that in mind the app is not the most intuitive. But I can live with that. Especially since IMCU has a great customer service with live people on the line in case you get really stuck.Show lessIndyHorst
Developer Response
Thanks for taking the time to share your experience. We truly appreciate it!Logging into the app is the WORST
I’ve changed my password MANY times now because the app won’t integrate with AppleID. (I know this is just this app, because AppleID works just fine on my other financial apps and many other apps). So finally about 2 weeks ago I decided to just type in my password. And VIOLA it worked! I’ve since discovered I was inputting the correct password this whole time - more like AppleID was inputting the correct password (as I checked) but this app sees it as incorrect and locks me out after 3 tries. So then I have to go change my password. IMCU should fix this as it’s HIGHLY annoying and would deter many from using the app.Show lesswarrenlirp
Developer Response
We are sorry to hear about your experience. We will be sure to address your concern with our team so we can improve upon our mobile banking app.Very helpful
Love being able to use this app for my account info. Easy to transfer money between accounts, view balances and recent transactions. Also great to contact account services when going out of town, etc. very user-friendly, too!John.3:16
Developer Response
Thank you for the review! It's great to hear about your experience with the IMCU mobile banking app. Providing an excellent member experience is extremely important to us.Really easy to use!
Love the ability to easily check my balance, complete mobile deposits, and transfer money all on my phone! I can also easily update my cards to reflect my travel plans on the app. Just love how easy and convenient it is!Sprite119
Terrific!
This app is so much better than previous one. I can find transactions quickly by using the search option. I can transfer funds “member to member” with ease. I really like the ability to categorize and even customize my transactions with my own categories for tax purposes. I can’t forget “bill pay”. This function is terrific too. Thank you for making virtual banking easier!Show lessTommie R.
Developer Response
Thank you for the review! It's great to hear about your experience with the IMCU mobile banking app. Providing an excellent member experience is extremely important to us.Great app
Reliable, easy to use, runs well, and even has Face ID/finger print functions. I can also change my travel settings if needed or turn the card off if I think I’ve lost it (which happens more than I’d like to admit.) Thank you for going above and beyond making it so easySumocolt768
Developer Response
Thank you for the review! It's great to hear about your experience with the IMCU mobile banking app. Providing an excellent member experience is extremely important to us.Online banking IMCU
I am so happy with my banking online. I have had nothing but trouble doing online with another bank. It has been screwed up from the get go and isn’t straightened out even today. Thanks for all the features you provide me and the ease of use. Kristin J Doyleakjyd
Account access
In these day and times you should be able to link and monitor multiple account access so to allow for different account information from the stance of login ID and password. With one login sharing allows for account locking and support of an single account harder to be proactive in security support.Show lessIndytex1
Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.Some problems.
The app has some user friendly problems. The user can’t determine if the problem is in the software or some kind of internet connection problems. You should be able to transfer money or pay bills and get an immediate response but sometimes it takes 24 hours to post.Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.
