Leave a Review Indiana Members CU
Terrific!
This app is so much better than previous one. I can find transactions quickly by using the search option. I can transfer funds “member to member” with ease. I really like the ability to categorize and even customize my transactions with my own categories for tax purposes. I can’t forget “bill pay”. This function is terrific too. Thank you for making virtual banking easier!Show lessTommie R.
Developer Response
Thank you for the review! It's great to hear about your experience with the IMCU mobile banking app. Providing an excellent member experience is extremely important to us.Bill Pay
I would like bill pay to reflect as a debit as soon as I go in to pay a bill. Not seeing the bills I have paid doesn’t give me an accurate amount of money I have left in the account. Some bills don’t get paid by IMCU for several days to a week so they’re not deducted from my account for several days to a week. I find this very inconvenient. I transferred from Chase & they always showed the deduction as soon as I entered it into bill pay. Made keeping track much easier. I also would rather have each checking account show bills paid separately. I can’t tell which account it is coming from without doing research. Not convenient at all.Show lessTmsluss
Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.Too many steps!
I like the look of the app. The logoff button is hidden at the bottom, below all the other options on the menu, which makes me have to pull it up to log off. After doing a transfer, it would be nice if it took you back to the accounts page. It just makes you have to do too many steps.linlee4
Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.Improvement Required
There are many flaws with this app. There are what appears to be hard error when trying the deposit a check when they should be yellow or soft errors. The amount of the check should not dictate if it can be deposited. Also, there are times my deposits don’t show up for several minutes and I am left wondering if the deposit did go through. The number of checks I deposit shouldn’t be a problem but they don’t all show up at times to! The option bar at the bottom of the screen also will scroll up instead of being locked in one location. There are more opportunities to improve this app.
This app just keeps getting worse.Show lesschuck-1959
Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.Terrific!
This app is so much better than previous one. I can find transactions quickly by using the search option. I can transfer funds “member to member” with ease. I really like the ability to categorize and even customize my transactions with my own categories for tax purposes. I can’t forget “bill pay”. This function is terrific too. Thank you for making virtual banking easier!Show lessDeveloper Response
Thank you for the review! It's great to hear about your experience with the IMCU mobile banking app. Providing an excellent member experience is extremely important to us.Works Well Enough
The app has greatly improved over the past year. The ability to take pictures of checks with one tap after logging in is a very helpful feature. The only improvement that I can see it making is logging you back in with Face ID after you’ve not been on the app for awhile and you switch back to it. It would be nice if when you opened it back up it would start Face ID right away, rather than you having to click the Face ID button for it to do this.Show less01747;8
Developer Response
Thank you for sharing suggestions for our IMCU mobile banking app! We will be sure to share your feedback.IMC
Ever since my divorce you guys express to me about opening a account. The courts order me to pay child support for them. These account made a big difference in my life and the my kids. I love the fact that I could place money on there bank cards without running into there Mom or any of her family. And this gave me a since of freedom .Show lessIndy Twin
Developer Response
Thank you for the review! It's great to hear about your experience. Providing an excellent member experience is extremely important to us.Nice app overall, except bill pay
The purpose of online or app based banking is to simplify all processes. When I am paying bills, I get a confusing message in bill pay that tells me to send in the payment 2 days early. Other apps like my ONB app don’t do that.
I think I should be able to set up my bills to be paid on the due date, and trust that IMCU will get the payment their on time. That’s not the way it works. You have to manually set up each patent to go two days ahead. It is clunky and difficult. Please improve this feature.Show lessTired of crooks
Developer Response
We are sorry to hear about your experience. Member service is extremely important to us. It’s possible you are getting this message because bill pay sends electronic payments via ACH and those typically take about two days to arrive. In order to address your specific concern, we would like to discuss this with you directly, as there are a few suggestions we can provide to clarify the Bill Pay process. Please contact us directly at Member Services, (800) 556-9268 or info@imcu.com.Improvement Required
There are many flaws with this app. There are what appears to be hard error when trying the deposit a check when they should be yellow or soft errors. The amount of the check should not dictate if it can be deposited. Also, there are times my deposits don’t show up for several minutes and I am left wondering if the deposit did go through. The number of checks I deposit shouldn’t be a problem but they don’t all show up at times to!
The option bar at the bottom of the screen also will scroll up instead of being locked in one location.
There are more opportunities to improve this app.Show lessDeveloper Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.Bill Pay
I would like bill pay to reflect as a debit as soon as I go in to pay a bill. Not seeing the bills I have paid doesn’t give me an accurate amount of money I have left in the account. Some bills don’t get paid by IMCU for several days to a week so they’re not deducted from my account for several days to a week. I find this very inconvenient. I transferred from Chase & they always showed the deduction as soon as I entered it into bill pay. Made keeping track much easier. I also would rather have each checking account show bills paid separately. I can’t tell which account it is coming from without doing research. Not convenient at all.Show lessDeveloper Response
Thank you for sharing suggestions for our IMCU mobile banking app. We will be sure to share your feedback.
