Trash app
Couldn’t add my Delta Skymiles number until the day of the flight. 90% of the time the app fails to load the flight information and just shows a plane flying indefinitely. Very difficult to check in using the App. Flight deals, promotions and flight notifications are all combined under 1 button and the app constantly spam about flight deals and promotions with no way to disable them as the button does not work.
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Quite good but ….,.
completing the customer info is not easy. The info often does not save and has to be done again. But once completed the boarding cards are good.
Do not pay for your seats
Just spent 30€ to reserve my seats through the app and I’ve got completely different ones after doing my check in
App not always functional
The app has glitches. It seems to randomly accept data, this is not an internet connection issue.
Slow, inconsistent on different browsers
Really slow at times.
But my big complaint is trying to change flights.
I paid extra to be able to change flights.
In my app, no where possible to do this.
So had to log in via safari.
One day the tab to change flights was there,,, then it wasn’t.
Impossible to change flights via safari.
I logged in via Google, and the tab to change flights is there.
I can have safari and Google open next to each other, on safari there is no option to change flights, but in Google it’s there, clear to see when both browsers are open next to each other.
But, shouldn’t need to log in via a browser as it should be in the app.
It’s a really inconsistently performing website / app. And is always slow when going from one selection to another.
But my big complaint is trying to change flights.
I paid extra to be able to change flights.
In my app, no where possible to do this.
So had to log in via safari.
One day the tab to change flights was there,,, then it wasn’t.
Impossible to change flights via safari.
I logged in via Google, and the tab to change flights is there.
I can have safari and Google open next to each other, on safari there is no option to change flights, but in Google it’s there, clear to see when both browsers are open next to each other.
But, shouldn’t need to log in via a browser as it should be in the app.
It’s a really inconsistently performing website / app. And is always slow when going from one selection to another.
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Worst airline app
When trying to check in, cant tap any of the menus and cant add information. Waiting for them to charge me extra at the airport now that I cant checkin online
The app is janky
I couldn’t add my rewards program number. It would just load with the stupid little plane going up and down and then go back to the reservations main page.
However I was able to check in online which I often have through Lea with on other airlines apps so we’ll done on that.
However I was able to check in online which I often have through Lea with on other airlines apps so we’ll done on that.
Slow and buttons don’t work
This is perhaps one of the worst airline apps I have ever used. Several buttons don’t work. When you add a booking, it doesn’t automatically add the frequent flyer number to the booking, very slow app when moving from area to area.
Glitchy
Check in online very glitchy and cumbersome to navigate.
Avoid this airline if you can.
The seats were very uncomfortable. I never got the app to work. I had a very hard time getting a call through to customer service. After a long time on hold was just disconnected.
