Leave a Review AirEuropa for mobile
Not good experience
On Madrid to Medellin flight two weeks ago, one very small meal, no other service offered, charge to use headphones so didn’t bother, old type of charger so couldn’t charge phone - very boring and uncomfortable and we arrived hungry and exhausted. Not looking forward to return flight tomorrow night. We are bringing our own food. Never had such a bad flightShow lessRachandjim
Developer Response
Hi Rachandjim, we are sorry to hear that your experience was not satisfactory. We would like to remind you that this channel is only for queries about the App and its functionalities. For other queries you can contact our Customer Service Center here: https://www.aireuropa.com/es/en/aea/customer-service.html.Warning
If you are not booking a flight that starts or lands in US - there is no 24 hour cancellation. I did not know this and Air Europa did not help at all with change fees. It would be cheaper to buy a new flight
Pretty crummy since they confirm you are buying ticket in US where 24 hour cancellation laws applyShow lessspirit is better
Developer Response
Hi, we are sorry to hear that your experience was not satisfactory. We would like to remind you that this channel is only for queries about the App and its functionalities. For other queries you can contact our Customer Service Center here: https://www.aireuropa.com/es/en/aea/customer-service.html.Many glitches
The app has a lot of glitches when use itJoe 100B
Developer Response
Hello Joe 100B, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Looks great but useless
The app has a great interface but I couldn’t make my check-in through it… For some reason one of the buttons didn’t work. I needed to go to the website to do it. :(hanna_photos
Developer Response
Hello hanna_photos, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Very intuitive
Very intuitive and easy to use app.MacMoritz
Developer Response
Hello MacMoritz, thank you very much for your feedback and rating! :)Can’t even check-in
Buggy app, such as inadvertently leaving a trailing space after last name will cause the app to not find the reservation. But the worst is watching the app spin endlessly and not give a single message on why the app won’t complete the check-in. Web site is no better.Rfurno
Developer Response
Hello Rfurno, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Can not add frequent flyer number
Never could save Miles with this Airlinesqueelllsaa
Developer Response
Hello queelllsaa, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.10/10 for being the most frustrating app ever made
Utterly useless. Please read the reviews before wasting precious time With this app. I wish I had. Booking flights is stressful enough with then having such a useless app
Please DO NOT DOWNLOAD. Use the website instead. It is better, though inky marginally better. Avoid the app. Air Europa please SO BETTER.Show lessAwedeo
Developer Response
Hello Awedeo, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.No Entertainment on 13-hour flight🥵
Unacceptable and terrible service. I was never told that breakfast was served at the back of the plane, pretty much similar to Ryanair.MrMatiasPete
Developer Response
Hi MrMatiasPete, we are sorry to hear that your experience was not satisfactory. We would like to remind you that this channel is only for queries about the App and its functionalities. For other queries you can contact our Customer Service Center here: https://www.aireuropa.com/es/en/aea/customer-service.html.Terrible UI
User Interface and menus are terrible, I was stuck on passenger details for hours as it wouldn’t accept my details and there’s no prompt telling you which detail is incorrect or needs adjustment. In the end Gad to queue up in the airport to check in, horrible system, and an app so bad it’s funnyAndrew Santino
Developer Response
Hello Andrew, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.
