Leave a Review AirEuropa for mobile
Cannot login
Tells me that my password needs to have one character and one number (which it does) even though the same password works fine on the website.NPRListener
Developer Response
Hello NPRListener, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Check in was pretty good
But you need Apple Pay - come on!Qualsol
Developer Response
Hello Qualsol, thank you very much for your feedback and rating, we are constantly improving and we take note of your comment. Best regards.Useless
Slow and full of bugs. Only worked with mobile signal and not Wi-Fi so made the whole process transiting without a boarding pass incredibly stressful. Would never fly with them again and deleting the app when I get home.PballWizarduk
Developer Response
Hello PballWizarduk, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. The app offers the option to download the boarding pass to your device so you can use it while you are "offline". If need any further help, please, send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Super buggy
The app constantly logs out, reservation is always disappearing causing you to look it up again with the record locator. When trying to purchase extras the app will either time out or just not load. It’s easier to use the website on a desktop.Donnamaev
Developer Response
Hello Donnamaev, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.What’s the point
This has to be one of the worst airline apps ever. Nothing works. Can’t check in and once checked in at airport cannot view boarding passes in app.Krdub33
Developer Response
Hello Krdub33, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Millas SUMA
Me han cargado las millas SUMA pero he debido llamar para Que me las anotasen. 7 días después del vuelo, finalmente me las cargaron.
Un poco lento pero funciona.
La página se me sale, y de la app no me agarra los billetes para registrar. Debo ingresar los Datos varias vecesdanipontem
Developer Response
Hola danipontem, muchas gracias por el comentario, sentimos que tu experiencia no haya sido satisfactoria. Te agradeceríamos enormemente si nos das más detalles sobre lo que te ha ocurrido con la app. Todo el equipo estaremos encantados de poder ayudarte. Escríbenos por favor a soporteapps@aireuropa.com. Muchísimas graciasPoor quality
This app looks and feels like it was designed on a ax spectrum. When trying to input customer details it rarely worked 1st time was not intuitive when it came to fault finding and has been constructed lazily, for example, using whirling wheels for international codes which could be free text. Further going through this laborious process of check I then having to physically check in and get a paper boarding pass makes it quite redundant reallyShow lessnicknamesarenaff
Developer Response
Hello nicknamesarenaff, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Can’t search flights on mobile app
iPhone: For a long time if you search for flights you always get an error message. Totally useless for searching available flights. Can track trips but that’s it. I have a lot of airline apps. This by far the worst oneSSN605
Developer Response
Hello SSN605, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Awful UX + Bugs
I found very annoying that every time you navigate or tap on a button, a blue screen shows with a plane. This is very disruptive. The app is also full of bugs. I get an error every time I try to do something.Vicente Santacoloma
Developer Response
Hello Vicente, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.Cannot add Delta SkyMiles to Booking
Terrible app. Useless! Not able to add Delta SkyMiles number to my booking. Same error on the Air Europa website. No way of contacting customer service from the US.MWINY
Developer Response
Hello MWINY, thank you very much for your feedback. We are sorry to hear that your experience was not satisfactory. We would appreciate it if you could send an email to us at soporteapps@aireuropa.com with more details about what is happening. Thank you in advance for your cooperation.
