Leave a Review AirEuropa for mobile
Glitchy
It’s slow. It gives me a no connection error randomly. It logs me out randomly. If I were not traveling on this airline I would delete it immediately. Definitely will make me think twice about buying a ticket on this airline in the future. If I can get another flight for about the same I would pay a little more for the peace of mind that the app is going to load and work when I need it to.Show lesssneakmcs117
Barely usable
Awkward design, poor choice of fonts, sizes, buttons, all is confusing. Often times out when getting or uploading data. Fights against the user entering data (often rejects numbers or dates that are perfectly valid, then mysteriously accepts them a minute later after trying a few times).
It’s not that hard to write a decent app interface to your web site backend, please try harder!Show lessJJ927394
Easy!
Found it easy to check in and add my flight to my passbook (something that’s very difficult with most airlines)della.norton
App Does not Link with Delta app
Unfortunately the app has many flaws and one of them is the app DOES NOT link or syncs up with the Delta app. You must create a separate account with Air Europa in order to properly check-in for a flight. In addition, the field for passports are screwed up-you MUST add a ZERO before your number or the field remains red-it will not process: even though the passport itself DOES NOT have a preceding zero. It took almost an hour to figure all this out and continue with boarding passes etc. In addition, the Delta Skymiles number was not found in their systems. Scratching my head!!!Show lessThe GQ Group
Very slick, but buggy
The design, lay out and speed of the app were all very nice. Above average for airline apps. Unfortunately, when I went to add frequent flyer details (something I'm sure I affixed when I bought the ticket online) it wasn't clear whether I was adding for me or the other passenger and it wouldn't accept it. It allows for the selection of different programs and to enter the number but once you push "ok" then the program disappears.Show lessBBfromMD
Seat Assignment
One of the most important features of an airline's mobile app is seat assignment. Very frustrating experience with this app. None of my cards were successfully accepted and the expiration date keeps changing automatically by themselve. My money was taken from one of the cards but the seat couldn't be assigned and afterward the seat looked occupied. The app needs consistency and improvement. For me is 5 stars if works or 1 if it doesn't entirely.Show lessRiccardo Germano
It works...barely
I use it on a regular basis. Now that I am used to it, I am able to use it but have to be real careful to remember how each step works. There are many places in the application where there is no button to proceed to the next step. The keyboard is up and the button is not visible and neither can you scroll to it. Only through trial and error did I learned that you press the return key on the keyboard to force the keyboard to go away and then you're able to find a button.
The checkin process should be very straight forward but the app fails miserably in this area. It's definitely the worst airline application I've used thus far.
Works with the iPhone wallet which is a plus. Otherwise I would have rated one star.
The design is not straightforward like many other airline applications. It is confusing to know the next step because buttons and lists do not conform to standard object guidelines from apple. Sometimes there are buttons and drop downs and sometimes they are simply words on the screen that are in fact controls. Through trial and error you learn which words to tap on.Show lessMemphis Willie
Worst app ever
Useless, waste of time. It will never work even after reinstall it. Will not be able to give you your passbook boarding pass, and it won't search for flights since everyday "there is not flights available for this dates" even though you can go ahead online and buy them through their website.
To the developers, please take a look and start re-coding the app from scratch and this time earn fairly your salary.Show lessKitkatron
Looks nice, performs very poorly
I downloaded the app prior to our trip, hoping that I would be able to access my flight info, change seats, etc. I tried for 45 minutes to access "my bookings”, but could not find any trace of my flight nor add the flight. I went to the AirEuropa website on my MacBook (horrible mobile version) and was able to find the flight and print my boarding passes. Over 2 hours later, I was still unable to pull up my record, my boarding passes, anything other than basic info on the flight itself. Really bad job of putting this together, and too bad, the app actually looks pretty nice.Show lessbernball
Good but could be better
As in the title I said, this app works really good, and seems part of a new Air Europa corporate ID, but for me as graphic designer it has two big problems.
1. Always when you starts the app, it place the same destination as suggested, for a better marketing it should change the destination of the front between 3 or 4, only to put somewhere different to the customer that open the app each time.
2. After the first opening delete the 'Welcome to the new app of Air Europa' because the first time I open it I would like to see that message, but all the times that I navigate over the app, see the same message makes me to start hating the app.
For the rest! A really nice design, a really good working, and it really simplify the way people buy the travel tickets.Show lessNriospadilla
