Fraudulent
How does this app have such high reviews??? If you read through the 1 star reviews you can see that their coders clearly have no idea what they are doing. Grossly negligent errors. Hiding the breakout of fees on the “confirmation “ and they have removed any mention of a support number to call. I paid for seats and luggage on this app but when the reservation transferred to Priceline (why???) it came over as just the total cost of the flight and I had to buy them again. I guess I should be grateful that I didn’t get stuck somewhere like some of the other reviewers. Interesting that the “developers “ only respond to the mild cases here. You should not be in business.
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Unbelievable
This app is like a glitch in the matrix. Who knew travelling could actually be affordable, or dare I say…cheap!? The deals I’m seeing are honestly, downright ridiculous. Bon voyage baby!!
Double booked from Skiplagged with no support to fix
The website froze and said error processing request. Then in my e-mail are two bookings for the same flight. Two different confirmation numbers. Skiplagged stands by the fact I just engage the airline for a refund since all their app does is book through airline on your behalf. They don’t service any flights or ticketing issues at Skiplagged. So because of their website malfunction now I’m left to deal with an airline to get TRY to get a refund. If you look on Skiplagged a FAQ’s is stated not to share with the airline you’re using their service because they’ll be highly inclined not to help you. Aka buyer beware
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Saved me so much money over the years!
I am a frequent traveler, domestic and international. I have use this website for years to save tons of money. Especially living in a city with a hub it’s been super helpful on return flights. You do have to be somewhat of a savvy traveler to know how to use this method of travelBut the website makes it super easy for you. I have to admit I use the website to find the deal and then go directly to the airline so I feel bad the company doesn’t get credit but it’s a great tool to use to save money
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Which Airline?
Cancel booking.
Can’t see what carrier is being offered.
Stop now.
Can’t see what carrier is being offered.
Stop now.
rip off
I bought 2 tickets on august 5th for me and my boyfriend to go visit a friend oct 5th-10th (about $1000 because they were all one-way tickets, but still pretty cheap!). Unfortunately I had to cancel all my flights yesterday (sep 23rd) because the friend I was visiting and her husband tested positive for covid & even after informing skiplagged of all this… they could only give me credit towards another flight??? I would much rather have my money back because I know (and told them) that I don’t travel often and wouldn’t be able to use them by the time they expire. I wasn’t going to leave a bad review but after all the trouble I just went through only to be told I would just get credit… is extremely frustrating. Don’t recommend. Just buy your tickets from the airline or go through a travel agent that openly states that you’ll get your money refunded especially if it is for a reason out of your control.
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Buyer Beware
1st time using this app all I can say is you get what you pay for. Not all the websites they offer tickets are legit. The first ticket I bought went without a hitch. The second ticket back is where issues came up.
I’m just going to go ahead and name it if you see EDream as an option STAY AWAY it’s not worth it. After I got my ticket I noticed I got charged twice. First from the airlines-understandable, and the second by the website I got the ticket from. Unfortunately they only had a chat bot to help and even when you “talk to an agent” it’s still through the chat room. They said it was a duplicate charge and they would refund me for it. However, that meant that my flight would be refunded entirely. So I’m pretty sure I haven’t been refunded for the first charge let alone I had to buy a NEW ticket for the same flight I was initially getting on.
Was there a lot I could have done differently, absolutely this was an expensive learning experience for me. But I hope my story helps someone make better decisions than me when using this app. Can this app potentially save you money, yes. But if they are using sketchy sites for flights then do you really end up saving money? Very questionable. Skiplagged please vet for more dependable sites or else you are going to lose the trust of the ppl you are initially trying to help.
I’m just going to go ahead and name it if you see EDream as an option STAY AWAY it’s not worth it. After I got my ticket I noticed I got charged twice. First from the airlines-understandable, and the second by the website I got the ticket from. Unfortunately they only had a chat bot to help and even when you “talk to an agent” it’s still through the chat room. They said it was a duplicate charge and they would refund me for it. However, that meant that my flight would be refunded entirely. So I’m pretty sure I haven’t been refunded for the first charge let alone I had to buy a NEW ticket for the same flight I was initially getting on.
Was there a lot I could have done differently, absolutely this was an expensive learning experience for me. But I hope my story helps someone make better decisions than me when using this app. Can this app potentially save you money, yes. But if they are using sketchy sites for flights then do you really end up saving money? Very questionable. Skiplagged please vet for more dependable sites or else you are going to lose the trust of the ppl you are initially trying to help.
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Response from developer
Hi Ashley16! - sorry to hear about this experience you had with eDreams. They are no longer a partner of ours. Please reach out to us directly next time so that we can help you.
Do Not Book Through This App
I recently purchased 3 tickets to Alaska. We looked for hours to find the perfect flight, only to check out & have only 1 of the 3 flights go through at the price listed, the other 2 tickets went from $270 to $1,200 and I was forced to return the ticket I had purchased and start the whole process over. After finally finding a flight that worked, I paid an additional $70 per ticket to ensure that my friends and I would spend the 9 hour plans ride sitting next to each other. When I received my tickets 24 hours prior to my flight, June 11, 2020, we were all placed in different seats 4-5 rows apart and due to the flight being full, the airline could not do anything to accommodate us. Skiplagged also does not have a help call center and only communicate through email, so I was not able to handle this issue until after arriving in Alaska. They also do not keep itemized receipts of any additional costs paid including service fees, seat fees, etc. so when I called to get a refund for the fee I paid for the seat selection, they claimed there was nothing further they could do. Would not recommend booking through Skiplagged, if you do keep your own receipts and documentation of all purchases and communication to hold them accountable.
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Response from developer
Hi - We are sorry to hear about this travel experience you had. Regarding the purchase of specific seats, it sounds like the airline moved you around despite your paid seat purchase, which is something they occasionally due and is outside of our control. We agree that it isn't right, but it is entirely run by the airline.
Be very careful using this app
I am a frequent flyer Be real careful using this app I found it very unreliable first time I used it to book a flight I went through right through booking process put in my payment details when it began processing the payment it notified me there was an error I tried again another error , so I book another flight through another app only to find 20 minutes later I was charged for the flight very very wrong I cancelled the flight through the airline not the app ! now I have waste my time and chase up a refund through the airline never again best to stick to tried and tested platforms.
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DON’T USE THEM!!!
I was told to use this site for cheaper fairs, which it was slightly cheaper than other apps. However, I booked a flight for a specific day and it wasn’t until I got the confirmation email that they changed the date. I tried canceled my flight within 24 hours as instructed though their website. I even spoke to their “customer service” who I trusted me to cancel it through the airline. Come to find out I can’t get a refund from the airline since it was booked through a third-party and to get the refund from Skiplagged. After multiple days of calls, of them just not answering the phone, and emails to Skiplagged I got a voucher and was told, if I called within the 24 hours of booking my flight I would have gotten the refund. Amusing. If I could give them no starts I would. DON’T USE THEM, it’s not worth it.
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