Leave a Review AIG Travel Assistance
No language change
The company provided us this insurance but we can’t change the language, it always show in Spanish.Phghgxdfcvhh
Fails to update insurance policy nr upon renewal
Generally a nice app it fails to update to the latest policy number upon renewal.
In an emergency i need to give correct information so for the app to show an old and invalid policy reference is discomforting to say the least
AIG knows my employer and it this is an odd fail (failure to self-update).
I cannot change the policy nr
Hopefully aig can pick this bug up and fix itShow lessRoving_B
Awful app.
Can’t login, link to support doesn’t work, just a cycle of looking at the same page. No problem logging into the website but why have an app that’s so poorly designed?MooseUK
App doesn’t allow me to register
Poor app. Doesn’t allow me to register even with a policy number. The travel assistant website also same can’t register and this is via the www.mylifeline.co.uk. Nothing worksSmoothy
Can’t print certificates
I can’t print insurance certificates.
Emailed support and they sent me details of how to download the app from the App Store and then details of how you print them. No help what so ever, I had the app hence the request to support, I knew where to go to print the certificates, they just don’t print or email. Same problem on their website so I emailed support, still waiting for response ….Show lessMr B at home
Doesn’t let you register
Does not recognise valid business policy number, so same problem as everyone else. Why is this app allowed in the App Store?
It is a waste of time, don’t bother downloading.Confuciousnew
Useless
Can’t register as won’t recognise policy number so app is uselessSimon spanky
Great company tool!
We use this with our global travel program and it has been a great tool for our travelers. It would be nice if they offered some level of administrative management like the ability to run policy number specific reports like employees who have registered.
Otherwise, the tool itself is pretty comprehensive.Show lessSafety and Prevention
App does not launch
It stays signed in expired and I tried reinstalling itlycheepies
Not bad could be way better
The app has a lot of good features but has a lot of technical issues when trying to set up a profile. It just doesn’t work. You must set up your profile on a computer through the website then log into the app to get all the tools
Once inside I wish they would make the check in button prime and Center, have more data maps (crime areas, protest areas, etc)
An emergency map showing your location, police stations, hospitals, airport and hotelsShow lessRicardo_Toronto
