Would be great if it actually worked.
Like other reviewers, I have trouble with this app probably 90% of the time. Currently, no matter whether the bus is driving up my street or just leaving school, it just shows being at its parking lot. Useless.
National Express LLC is the developer of this awful app for Durham. The last upstate was two years ago. Is Durham no longer paying for service and updates from you? When schedules and buses are changing on a daily basis, this app is a really important thing for parents to have. Unfortunately, it’s just one more source of frustration regarding bus service for our kids.MadJournalist
Frustrating not to be able to see bus/route info
I have been using this app for years. Over the last couple of years it is hit or miss whether or not it shows the actual location of the bus. I have tried reporting feedback to Durham and have never gotten a call back or an email. For the last several months every time I try and locate my kids school bus after school it says the bus/route cannot be located.stegduval
Useless even after updating.
This app has been quirky to begin with.
After the most recent update the bus tracker shows a completely different bus route.
The school district should use some other tracker. It does not help when there is a snow storm out there and you wonder why the bus tracker is showing some random bus
Please fix the issues for the safety of the kids.wrong all the tiiiiiiiiiiime
App does not work
App times out when trying to create an account. Support link does not workgina allie
GPS tags better option
Don’t bother on this app. This is a dead app that does not get updated or fixed. For months the wrong bus shows on the app. Left feedback about and not fixed. Called the bus barn and they were even less help. Best bet is to buy those GPS tags and place them on your kids shoes or backpack. Waste of time for you to download. I will update if the developer responds back, just don’t hold your breath until then.BaCoooooock
App and website won’t login
I have tried on every browser I have (Safari, Chrome, Edge) and the website won’t open the website. It times out.
On the mobile app it times out while trying to login as well.DisGs
UPDATE APP
App needs serious updating. Not only is the bus supposed to come at 8:32(per schedule from bus company) it shows up anytime between 8:44 and 8:59. This would be fine if it wasn’t 20 degrees out some mornings, in order to get outside on time we rely heavily on the tracker so my son is not waiting 20ish minutes. Also if we are not outside on the sidewalk the bus will slow roll by and never stop. The app is heavily relied on and is never working.lwkajbd
App Not Working
A few weeks ago, the app logged me out and now more times than not, I can’t log back in. When I try to log in, it takes forever and then “times out.” Completely useless. Great concept when it works.BNELSCAN
If I could give this negative stars…
This app is completely worthless and incredibly frustrating! More often than not, when you open it, it has logged you out and, when you try to log in, the system times out and locks you out. When it does happen to be working, about half the time the busses don’t even show any movement. Maybe it is a substitute bus that day - but it would not be at all difficult to set it up so the new bus location was shown. Clearly this app was created and never updated. If you are going to advertise this as a “perk” of using your bus system, make sure it at least works.Chella831926
Great as long as busses are updated
The idea is great and our kids have tracked the bus in the morning to get ready on time since busses ran late quite a bit. Problem is that the busses that run the routes change and this doesn’t get updated in the app and more often than not we can’t see our bus or see it on a completely different route. I once contacted the company and it took weeks(!) to get the new bus associated.Mischka 1977
