Awful preforming tracking app
We loaded this “recommended” app for my children’s school. It’s was so useless. Technology has advanced far beyond what this app/system does. The bus is never where the map says it is and it lags all the time. Really, you might as well not even have this app at all. I wonder how many tax dollars are wasted on this idea.HGSmith1383
Useless
My daughters bus driver is never consistent dropping off and picking up. I thought the tracker would help so I’d know to go outside when the bus is close. Not happening because it’s not working like always. I even contacted the developers like 5xs and nothing had been done. I’m deleting bc it’s a waste of time.idcwhatmynnis
Take your kid to school - less frustrating
I’m not sure which is worse: This app or Durham. Neither work well nor does the student come first. Fail. I can’t for the life of me figure out why after two years of this app they can’t get this right. Further as they change bus assignments they do not update the tracker so you get wrong info anyway.Brian BVSD
App is worthless
Since day one of school app never worked. Keep contacting headquarters to tell them and they forward my emails to the local transportation department but they do nothing or say anything... give up the app should be taken down it’s garbage. Nobody at my local transportation department cares to fix this nor communicate with parents. Never been so frustrated!Football Mama05
Cannot change bus route
My son changed bus numbers but the app doesn’t automatically update, nor does it allow me to enter his new bus number manually. I can only track his old bus number, which is now on a different route. This flaw renders the app useless.GenXMama
Great in theory
When it works, it’s great. But it doesn’t work more times than it works.
I am constantly contacting them to them know of the issues. Then it works for a day and then the next day it’s back to tracking buses that are an hour away.
Good in theory but useless in reality.bk2722
Great when it works
When it did work, it was extremely helpful and accurate. However- it suddenly “can’t find student” or “can’t find the bus” and doesn’t work anymore. I’ve inquired three times in the “feedback” option in the app and haven’t heard back. Wish it workedtwizzlers145
Not working with zero support help
I’ve used the app for a few years. Occasionally it would stop working but not for very long. However about a month ago it logged me out, deleted my account and now it says there’s no route for my student. Support just told me to delete and add my student again. I’ve tried that many times and when I emailed the same person again to let them know this, they blocked my message instead of being any actual help.draw draw kat
Good when it working
This app is good when it is working. It had some problems sometimes in 2019. But stoped work two weeks ago completely. I reinstalled app but it did not help. So sadnel)
Poor functionality
Two main problems: 1) Despite enabling email messages, no messages are ever emailed and 2) Any message sent us automatically deleted when the next message arrives. If you aren’t looking at your phone the moment a message arrives, the next message received deleted the first one automatically. The app should require you to delete all messages so important messages are not missed.MGT100
