User Reviews: Durham Bus Tracker

Top reviews

  • Does not work 90% of the time.

    This app has not worked for the passed month and a half. It has been showing the bus to be parked in the overnight parking garage. It’s very frustrating! Every time I call Durham they tell me to delete the app up to 3 times in a row and that will fix it; I’ve done that about 20x and has been a failure.
  • Not helpful

    It only shows where our pick up is, where the bus sits when out of service and what time it is supposed to arrive (which hasn’t changed ever).
  • Not reliable

    I’m not sure where the fault lies with this criticism, but this app does not reliably show the bus location. Often, it shows the bus icon parked in its overnight spot on the app while the actual bus is picking up my children. When it does work, it’s great, especially on cold days when I want to minimize my children’s exposure to freezing temperatures. Unfortunately, those are the days when the bus icon never moves and renders this app completely useless.
  • My opinion

    I love this application but, some changes need to be made. This app needs to be more accurate on the location showing side and I think it would be better if it showed the approximate time the bus will arrive at the certain destination and make our life more easier.
  • Try Investing in CONTINUOUS updates

    Let’s be honest, Connecticut you had this “great” idea to start tracking busses for all the great reasons. However, you FAILED tremendously with keeping the app up to date. We are NOW a month or so into the school year, my oldest child mysteriously disappeared from the app, no bus is actually trackable and an error message that states No Bus Route Available. I wished you techies would have taken into consideration an app that actually works let alone updates continuously NOT just every 6 months or so. If I could have given ZERO stars I would have.
  • Location unavailable

    When I try to see where my daughters bus is it shows me that this bus location is unavailable at this time and it will not refresh has says 245am for the past 2 days. I have tried deleting the app and reinstalling it to see if that helped and nothing still same problem. Think would be good app if it would work properly
  • Doesn’t work

    First day of school. Trying to track the bus and the app hasn’t showed me where the bus is. I was hoping I could rely on this app, but its been disappointing. It always says location unavailable, or they’re doing maintenance. That’s just today. First time I used it.
  • If you have trouble, try setup off of WIFI:

    When you install the app and you can’t set up, disconnect your phone off of WIFI and try it again. I just discovered this VERY critical step. Once set up, switch back on to WIFI. It is not addressed on any part of the app or description. I hope this helps a few users out there. I have yet to see if it tracks properly for my bus route.
  • Very bad tracker

    It’s been more than a week. But it never showed the location of my child. Once I got a message that bus is running late by 15-20 minutes and when I reach there the bus already left and reached school at that time. Worst app ever.
  • Don’t Bother

    i’ve used this app about 20 times and it actually worked (showed my child’s name and the bus) about twice. Yet another app which appeared to so useful but fell short. Garbage.

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