SwipeSimple User Reviews

CardFlight, Inc.

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Owner

Do not get this app they don't tell you how much they are charging you. They don't even send you an email. How much they charge you for the service very hard to get in touch with them and they charge you much more than they tell you when you call them to register with them people you talk to at the beginning they don't work for that company telemarketing company they just tell you lies for you to sign up with them

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Tony eeeez

2 months ago

Response from developer

Thank you for sharing your experience. We understand how frustrating it can be when unexpected charges appear. SwipeSimple does not set or collect fees directly from merchants. Fees incurred come from your merchant service provider. Please email us at support@swipesimple.com or call us at 800-783-5596 so that our support team can assist you further.

ALMOST love this app… Please add 1 thing.

So this app is awesome except for one thing…. Can you please add the function to create a Payment link in the app? Doing it on a website on the go (on a phone at least) is super tiny. Doing them on a computer I have to copy the link and send to my phone where all my messenger apps are to get it to the customer. Having the function with ALL the same options would make this app a 5 star for me!

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Tamz Dezignz

4 months ago

Response from developer

Thank you so much for your review! We truly appreciate the feedback from our customers. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you.

Great software!

Solid and easy to use product that saves us time and money! We have been using it for several years now and love the app.

CarmineSr

5 months ago

Response from developer

Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you.

SwipeSimple payment processing app

I have been using SwipeSimple processing app for about two years now for my towing business.. We absolutely love the platform never any problems rather you doing it from your desktop or from your phone always connect Bluetooth to the card reader.

We love the feature where you can also manually enter the numbers in. It’s a great processing payment app!!

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1joe1000

9 months ago

Response from developer

ALMOST love this app… Please add 1 thing.

So this app is awesome except for one thing….

Can you please add the function to create a Payment link in the app? Doing it on a website on the go (on a phone at least) is super tiny. Doing them on a computer I have to copy the link and send to my phone where all my messenger apps are to get it to the customer.

Having the function with ALL the same options would make this app a 5 star for me!

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Tamz Dezignz

10 months ago

Response from developer

They will make you loose thousands

Warning!!!! Our business did a job simple swipe said the payment went through 4 days later they returned payment to the customer. We’re a handyman business so what we do we can’t take back the product. So they made us lose $4000. Do not use them. This is a joke. I’m fixing to seek legal action towards this company

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New Happy Customer 23

a year ago

Response from developer

Thank you for sharing your experience. We understand how frustrating it can be when deposit issues occur. SwipeSimple does not deposit your funds, this is handled by your merchant service provider. Please email us at support@swipesimple.com or call us at 800-783-5596 so that our support team can assist you further.

Firmware update

The last couple of months it’s hit or miss if it’s going to work. So it tells me it needs to update. EVERY time I try it gives me an error. So I bring it home with me. Same thing at home on my network.
I look up instructions and it tells me to download the file. No where can I find the file.
Other than this the stupid thing used to work. 😡😡

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kmcghghy

a year ago

Response from developer

Thanks for sharing your experience. We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you troubleshoot this further. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally assist you.

Need improvement

The app seems easy to use. It does need few more functions like being able to add customers on the app and paying and clearing invoices on the go. I will love to just click on an invoice on the app and add payment. I am still new to this system so I will give it a chance.

malack O

a year ago

Response from developer

Swipe Simple

There are so many things that are great about this app! I wish there were a few simple updates that would allow more flexibility, but overall it is simple to learn and use and covers the bases of my small business.

principal-lady

2 years ago

Response from developer

Owner operator

I have used this system 2016. I appreciate that it is easy and user friendly … some reason my address for sometime has been wrong and can’t fix it.

RPA/outdoors

2 years ago

Response from developer

Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. For further assistance with where to get your address updated, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you.