Leave a Review Reveal Manager
Just getting started
I just started using the Reveal app so far so good it is doing everything we needed to do for a small business I can comment on one thing at this moment setting up the orders in Reveal is awesome we get the name and the phone number the address what we need to do we send the information to the technician which ever technician is closest they get the message do the work and complete the job all in their phoneWithin the specific timeframe I don’t ever have to speak to my technicians about jobs we communicate with this app we only talk on the phone for FuN!!!Show lessCeceRyda
owner
they program keep freezing not giving accurate place the truck is arltimmons
Could be lots more than it is
The replay list doesn’t show current location. Have to have 2 apps to have a decent level of experience with this, the reveal and the spotlight. Get constant calls for upgrades but when I say I’m not happy to this sales people, it falls on deaf ears with a quick exit off the phone. For the cost, it definitely leaves more to be desired @ $27/month for one vehicle.Show lessJake12847394
Cannot open travel and stops
When I click on travel and stops it closes the appdgrtygdeuv
Crashes
App closes down as soon as you try to open up reports. Used to use it daily to keep track of mileage. Now it’s useless.K8nno
Developer Response
I'm sorry to hear you've been experiencing crashes with one of our recent updates. I'm happy to report, we've identified the issue and released a fix for it. Please make sure you're on the most up-to-date version of our app, version 1.107.0. If you're still experiencing crashes, we'd like to hear from you so we can further troubleshoot. Please give us a call at 844-617-1100 or email us at reveal.support@verizonconnect.com. Idil, Product TeamVery good, Comprehensive, Backed by Verizon
Very good. Solid and dependable. I am currently overseeing 65 trucks using these truck tacking & ELD’s daily.Ronald Quint
Worst customer service
The customer service and the support ticket system they have is the absolute worst. Like other people have reviewed our service didn’t work for 6 months straight and they still billed us. They even billed one month 3 times our normal bill amount and can’t explain why. After numerous phone calls and 4 account disputes they closed our account, apologized and said they would credit the amount due. 3 months later we get a notice from collections for the amount due. Great way to treat a customer for over 12 years. It’s sad to see such a great product that sagequest created be ruined by incompetent people.Show lessReggieowens
Hardly works
Had these installed on our buses and they only worked for about two or three months. They stopped working then and when we called about it it was a total nightmare getting transferred back and forth to the right person to help us. They told us we needed new tracking devices put in because the originals were no longer supported by them and they never informed us about any of that. On top of that they still do not work and it has been about a year and a half since they were first installed. Not happy at all with this service!Show lessBeeyal
I recommend it
It’s very good easy to use I recommended 100%F Romano
Cancellation nightmare
This company is ok until you need to cancel. I cancelled on November 2021 and they are still trying to charge me another year. Don’t use this company.unexceptable service
