Leave a Review MyBell
Bell
What a Joke! You should think that a business of this size and pedigree would have the best app in the World, but No. The main reason Bell has an app is to get paid. Thanks! I expected more… My Mistake! I would give you negative stars, if possible!1969turtle
Developer Response
Hi! Thank you for your feedback. Allow us to assist you further by sending us your account details, and brief description of the issue via email at AppSupport@bell.ca. Thank you!Payments
Have had an account with you for 5 yrs. Up until 3 months ago I have been able to pay my bill through your app with my credit card no problem. But 3 months ago your app and your website started telling me it could not verify my credit card or that the security number was wrong and to contact my bank. My bank told me they did not even see any kind of transactions coming from you. They saw nothing from you so it has to be on your end. My bank was even nice enough to send me a new card and it is still the same issue with you. Can’t verify card info. With your last couple of updates you screwed something up. I have always payed my bill on time but now I have to download a copy of the bill, and take it to the bank to pay it. If this is the way it’s going to be you need to give me a huge discount for the trouble you are putting me through. There are other companies out there with service just as good if not better. I can always go there. I complained about this months ago over the phone and never heard anything back from you. If I could give you no stars I would. Your customer service is atrocious.Show lessdirt simple
Developer Response
Hi! Sorry for the trouble with the payment. To check this, please send us your account details, brief description of the issue, and a screenshot of the error you encountered via email at appsupport@bell.ca. As an alternate, you can access your online account with us via a browser for payment. Thank you!Double charges. Garbage app and service. Stay away
Total garbage app and service. I started a new line and they charged twice. Their website and app are both total garbage and I can’t see what’s the additional charges are for.sumit_3739
Developer Response
Hello! Apologies for the trouble. For us to assist, please contact customer support via https://support.bell.ca/contact-us. They are available over the phone, chat, and through the store. For the app, send us a brief description of the issue via email at appsupport@bell.ca. Thank you!Payment from Cadian bank not an option
Which Bell should I pay from Scotia Bank ? Cannot tell from your bill
Used to pay from Scotia bank but cannot tell which company to pay???FLYMOONEY
Awful at updating password
After more than a dozen attempts at updating my password on my computer, I finally used the app on my phone and paid with a credit card. I still can’t get into Bell on my laptop. Count me as “frustrated and looking at alternatives.”RevSFS
Developer Response
Hi there! We would like more details on your issue so we can investigate further. Please email us at MyBellAppSupport@bell.ca and we will work with you to get you signed and update your password. Thanks!Worst company
App show a $599 fee and I don’t know why. I am not looking forward the 2h+ call I am going to have to do to get it credited.Fruitlove
my bell
Number one choice in Canadajasmine pa
Over charge
Disappointed on Bell policy concerning (season users) who have to suspend service instead having it done automatically.1disapointed
Inadequate internet
So I was connected to my bell WiFi and I couldn’t connect to the app on my phone. So I disconnect from WiFi and get on to pay my bill. I can’t wait for the new internet service provider Ontario east to connect then you can come pick up your garbage equipment at the road.Magoo15
Developer Response
Hello, Sorry you’re having problems connecting to the Internet. It might sound simple, but checking that your cables are connected properly and rebooting your modem really does fix most issues. If you’ve already tried all that, then our Virtual repair tool is a great way to troubleshoot problems with your Wi-Fi and Internet service – without having to be a tech expert. If nothing works, please email us at MyBellAppSupport@bell.ca. Thank youResource hog
Drains so much of my battery while it loads. Took 12% of it just now. 12%!!!annoyed video watcher
