MyBell User Reviews

MyBell

Bell Canada

Utilities

Productivity

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BEST EVER EXPERIENCE!

In less than two minutes my bill was paid internationally.

Sweet sue ouellette

a month ago

Response from developer

Hi! Thank you for your feedback. We are happy that you like the service. Thank you!

Bell

What a Joke! You should think that a business of this size and pedigree would have the best app in the World, but No. The main reason Bell has an app is to get paid. Thanks! I expected more… My Mistake! I would give you negative stars, if possible!

1969turtle

4 months ago

Response from developer

Hi! Thank you for your feedback. Allow us to assist you further by sending us your account details, and brief description of the issue via email at AppSupport@bell.ca. Thank you!

Payments

Have had an account with you for 5 yrs. Up until 3 months ago I have been able to pay my bill through your app with my credit card no problem. But 3 months ago your app and your website started telling me it could not verify my credit card or that the security number was wrong and to contact my bank. My bank told me they did not even see any kind of transactions coming from you. They saw nothing from you so it has to be on your end. My bank was even nice enough to send me a new card and it is still the same issue with you. Can’t verify card info. With your last couple of updates you screwed something up. I have always payed my bill on time but now I have to download a copy of the bill, and take it to the bank to pay it. If this is the way it’s going to be you need to give me a huge discount for the trouble you are putting me through. There are other companies out there with service just as good if not better. I can always go there. I complained about this months ago over the phone and never heard anything back from you. If I could give you no stars I would. Your customer service is atrocious.

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dirt simple

7 months ago

Response from developer

Hi! Sorry for the trouble with the payment. To check this, please send us your account details, brief description of the issue, and a screenshot of the error you encountered via email at appsupport@bell.ca. As an alternate, you can access your online account with us via a browser for payment. Thank you!

Bell is terrible

I hate everything about this company. It makes it ridiculously difficult to solve any problem.

Kyle Iannuzzi

10 months ago

Response from developer

Hi! Apologies for the inconvenience. For assistance, please contact customer support via https://support.bell.ca/contact-us. They are available to assist you over the phone, chat, and through the store. Thank you!

Overcharging

Charging $105 for $60 plan

VS6991

a year ago

Response from developer

Hello! We apologize for the trouble with the charges. For this to be clarified, please contact customer support via https://support.bell.ca/contact-us. They are available to provide you more information about the bill through phone, chat , and through the store. Thank you!

RIP - OFF

Complete RIP-OFF company. My internet speed went down. Infact I should say the people using internet in my house a day is now less than before. This all happened right after an agent from Bell called & try to sell me a package more than what I pay now. I told them I m happy with what I have now and I have enough speed. A week later it started showing all sorts of issues.

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anu9100

a year ago

Response from developer

Hello! We apologize for the inconvenience. For us to investigate the cause of this, please contact customer support via https://support.bell.ca/contact-us. they are available to assist you over the phone, chat, and through the store. Thank you!

Double charges. Garbage app and service. Stay away

Total garbage app and service. I started a new line and they charged twice. Their website and app are both total garbage and I can’t see what’s the additional charges are for.

sumit_3739

a year ago

Response from developer

Hello! Apologies for the trouble. For us to assist, please contact customer support via https://support.bell.ca/contact-us. They are available over the phone, chat, and through the store. For the app, send us a brief description of the issue via email at appsupport@bell.ca. Thank you!

Payment from Cadian bank not an option

Which Bell should I pay from Scotia Bank ? Cannot tell from your bill
Used to pay from Scotia bank but cannot tell which company to pay???

FLYMOONEY

a year ago

Awful at updating password

After more than a dozen attempts at updating my password on my computer, I finally used the app on my phone and paid with a credit card. I still can’t get into Bell on my laptop. Count me as “frustrated and looking at alternatives.”

RevSFS

2 years ago

Response from developer

Hi there! We would like more details on your issue so we can investigate further. Please email us at MyBellAppSupport@bell.ca and we will work with you to get you signed and update your password. Thanks!