Blade User Reviews

Top reviews

Cool service - tricky advertising

Blade is running ads on TikTok that advertise their flights from Manhattan to NYC airports as “less than an Uber” and “less than a cab”.

What they WANT you to think is “less money? Oh sure, I’ll download”. It’s a tricky play on words, as it’s less TIME and not less MONEY.

A seat on a flight on a weekday between 7am-7pm is $195. Any other time or day is $1,500+.

That doesn’t include extra luggage.

I think this is a GREAT idea, but marketing needs to be more up-front about the cost or customers like me feel slightly deceived.
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Great app, great service!

App is easy to use in my opinion, their service to the airport was fantastic.

It’s never gets old flying Blade

The app is informative and fluid to use. The flying experience itself is always flawless. The staff in the lounges and the ground crew are always smiling, and whether I’m flying NYC for a quick flight to the Hamptons or NYC to Aspen, the time seems to slip by so peacefully (and it definitely beats flying commercial)! Great customer service as well.
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Terrible service and experience

Blade royally messed up my travel to the airport this morning - they texted me at 7am that my flight was on time and departing at 9am from the west side heliport to get to JFK by 9:05am for my flight out at 10am. My friend who was on the same flight got a text that the flight had been canceled at 7am, but blade didn’t text me about the cancellation until 8:30am, after I had left for the west side heliport. I had to scramble to arrange my own transportation to JFK and am working to rebook on a new flight at my expense since I won’t arrive in time due to Blade’s negligence and terrible service.

I signed up to use Blade for the first time to have a more relaxed, efficient, and nice experience getting to the airport from Manhattan and they provided the exact opposite. Do not use them!!
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Absolute hack

At no point should any company refuse service based on medical status. The jabs don’t work and have been proven leaky. How many boosters are required to ride this cheese

Great company

Awesome Experience!

New update, so frustrating

The latest app update is forcing me to login every time. My phone for some reason isn’t remembering the password- maybe because it’s a web page pulled in an app? Regardless it’s endlessly frustrating and makes me not want to log in or use the service. This is the only app of say 50 I use regularly that does this. Pls change it back to just remember your repeat customers!
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Best way to travel!!

Anytime I come to NYC, I use Blade both into the city and out. Saves me time and is an unreal photo-op and experience

Great Customer Service and A Game Changer For Traveling in NYC

You won’t find better value at $195 to fly from NYC to local airports. The team is so helpful and I was at the terminal in 15 minutes door to door. The real value is knowing you’ll be at JFK in 15 minutes total and removing that stress around the unknown traffic times. I would highly recommend and once you try it you won’t go back to Uber or a cab.
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Gamechanger!

The level of service and ease to book with BLADE makes it a no brainer! Have flown with them in NYC and LA, keep up the great work.

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