Leave a Review Lightroom Photo & Video Editor
Presets Managing
On Lightroom Mobile and Lightroom web(annual subscription), there’s no ability that I’ve found to move presets into different categories after you’ve created a specific category for them. For example, I created an outdoors and indoors category to list my created presets under. Now I no longer want those categories and I’d like the flexibility to move my presets to another category type and delete the original two created. It seems that in order to do that I’d need to recreate the the same presets under a newly created category which is very time consuming and leaves you open the to missing something on the original preset. On Lightroom Desktop you can move the presets, but not on the other two Lightroom options, please fix this, especially for those who pay for the annual subscription, it’s an obvious need. Thanks in advanceShow lessNicole_Rai
Latest Update Is Game Changing
The latest update to allow masking with adjustments makes using this a joy to use not only on the desktop, but also on mobile. I begrudgingly paid for this and have since 2015, but this latest update has finally made me feel like the constant money pit has become a worthwhile investment. It isn’t like those “toy” apps that peddle cheap tricks that don’t really lend themselves to professional work and cater to the Samsung filter using types (you know, the absurd skin smoothing). This update has dramatically altered my workflow, and in only good ways! That’s why this is one of my only reviews on the App Store. If it works, great. If not, I just delete. You have to make an impression for me to “waste” my time reviewing an app. In this case, not a waste of time. ✊🏾Show lessC. Alexander
Developer Response
Wow! Thanks for the great review!! 😄 👍👋👌😍Heats my phone badly until it switches off
Love the app itself, been using it for years, I mostly just edit phone shots with it but in the last few weeks (possibly since iOS 15) my phone starts literally burning when using the app. My phone switched off and showed a message something like it needs to cool down before starting it again. It happened few times now. When I close the app, the phone slowly starts returning to a normal temperature. Not sure if it’s just my phone, I’m using iPhone 12 Pro Max. But the app itself is very good, would give 5 stars if it wasn’t for the issueShow lessandreah1306
Developer Response
Hi there. Sorry you're having trouble. Try signing out and back in to your account or try force quitting all apps and restarting your device. If that doesn't work let us know at: adobe.ly/lrmcommunity - Please include screenshots and the specific steps to recreate your issue. We would love to help you sort it out. Thank you. /rsIphone 11 pro max
Multiple problems with Lightroom that doesn’t seem anyone from the Adobe team is willing to fix anytime soon. 1. Taking ages to download the original file from Adobe cloud.( it happens since ios 14) 2 the most annoying thing ever is that the app is not optimised for iOS anymore and it manages to heat up the phone very bad. I can’t believe that the phone is that old and that is not capable on editing raw files, especially when i did that since forever with it. Lightroom is for now my favorite app for iphone and iPad and is lagging on both devices. The ipad is the new ipad air with A14. I would ask you to fix it but the last time i asked that from you, you told me to reinstall the app as if i didn’t think of that.Show lessIonuț Pătru
Developer Response
Hi, It would be best to make a post on adobe.ly/lrmcommunity _ Click the "post to community" and list the details of your issue. There are meny experts there that will be able to help.Little things
2 things. 1, kinda wish I had the defringe tool on the mobile version like the desktop version but it’s that’s just minor 2, everytime I swap from desktop to mobile the watermark font is always changed back ti the default from what I had it and when I change it back in my phone it changes my decks top version to the default font as well and it’s kind of annoying constantly having to double check my watermark fontShow lesssãłty tëën
Developer Response
Hi, would you mind posting this to our support forum at adobe.ly/lrmcommunity _ Please include the desktop operating system and version and some screenshots. We will help you figure it out. /rsProgress made Adobe. But STILL getting perpetually pending photos…
I really don’t know what to do anymore. After spending a month giving up remote access to my laptop so Adobe could(and I’m grateful) find some phantom sync errors that refused to go away and fixing them with customer scripts, the same issue on mobile still persists. The only way to make it disappear is to delete the app and start all over. Again. And again. I’m so sick of this.
I’ve upgraded to an iPhone 11, am on iOS 14.7.1, had no sync errors this morning, and have only uploaded files through the Lightroom CC app on my Windows 10 laptop(which shows nothing pending). The browser site also shows no sync errors, but away my phone app spins. Again.
I only want one thing from a user perspective, Adobe. For the love of God let the darn mobile app show WHICH PHOTO is stuck. I’m sure that’s harder than I’m making it, but this is absurd after over 8 months of this. I just want my stuff to work like it did before y’all “updated” everything. Please.Show lessIcantevenhavemyname
Developer Response
Hi, Thanks for letting us know about these issues. Our developers and product experts are always willing to help at: community.adobe.com - Create a separate post for each issue. Please include the details and screenshots and we will do what we can to solve it. /rsFrom best app to worst app overnight
Wow. This is the first review I have ever written anywhere, on any site, and it’s warranted because the most recent LR update is beyond awful. It shows that the app creators have literally no idea how their app is being used. The ability to share the photo directly from the photo into Lightroom is gone. Why would you remove that feature? Now, you have to manually import the photo which is cumbersome and requires several extra clicks. Worse, all of my personal presets have been moved into a buried folder that requires several clicks to get to, and the presets themselves look totally different, as if they are not compatible with the new version of the app. Overall, I cannot think of a worse redesign for what was truly a great app. I would love to hear from other reviewers about any other photo editing apps out there that can serve the same purpose, as I can’t imagine continuing to use this app with these new changes. The creators of this app should strongly consider keeping the bug fixes and reverting to the old version of the app while figuring out a way to fix this awful mess they have made.Show lessSuddenly the worst app ever
Developer Response
Hi, We would love to help with your. Please send your Adobe ID along with a detailed description of the problem and a screen recording to lrreview@adobe.com. We will investigate it. Here are instructions for making a screen recording - https://apple.co/3azEld8 /rsLove it ,but one problem lately !
I love Lightroom . It’s been about a month or so that when I open the app , most of the time the pictures keep going back to the oldest ones . I have about 4000 pictures there so in order to go to the newest ones it takes time to scroll .
Before when I would open the app it would always start with the latest pictures .
I’ve tried to change many settings but with not positive result .
Sometimes the pictures would start in the middle when I open the app. I’ve been using Lightroom for at least 5-6 years but only recently I’ve had this issue . Please fix it. It’s very frustrating and time consuming. ThanksShow lessErionziu
Greatest program yet
Load up your photos on your desktop or laptop from a REAL camera or phone. Create a collection in Lightroom, transfer to Photoshop and back to Lightroom. Share entire album within seconds to your contacts. Pretty smooth. Absolutely NOTHING comes close to what PSCC & Lightroom can do. Absolutely love this system.
I generally shoot with dslrs and use several features in photoshop that Lightroom can’t duplicate or run. I only have the “save as smart previews only” because the don’t take up much room on the server and I can send the “collections link” to anyone I wish to share. There is a slider to allow the sender to download the smart preview. Most of the senders are family and only view on their phones or tablets. I keep originals(RAW) on portable drives and connects with saved presets from PSCC/Lightroom.
This is still my best program for travel and family photos. I still can’t get away from focal lengths, aperatures available and picture quality of a real camera. I print and display my work at the office and my home . There is a difference between cell phone and larger sensor size. Physics still dominates , no way around that yet but, maybe in my lifetime ?Show lessbadcreditnothelping
Developer Response
I was just going through the top reviews in the App Store and noticed yours. Thank you so much for your insightful comments. It is greatly appreciated!Epic fail
I was very excited for this app and been successfully using it for a few months now. My husband and I went to Aruba for our honeymoon and this app helped make our pictures absolutely magical and beautiful and all was well until today when I decided to upgrade to premium account to have access to more cool features. Once I upgraded I jumped back in one of the photos to edit it as the app crashed all of a sudden. When I got back into the app I found all of my albums and pictures that I spent hours and hours working on were gone. I thought it must have been a mistake because there were no warnings or signs that something like that would happen. So I went online in hopes to find an answer and to my disappointment I found an Adobe Lightroom forum where other people posted the same issue. Apparently lots of people had the same issue and said that customer support was no help at al. This is absolutely unacceptable and terrible user experience. I will pursue to escalate this to make sure other people don’t fall into the same trap, but for now beware that if you upgrade and decide to spend your hard earned money on this app it will silently and irreversibly erase all your old photos and presets.Show lessAliona.Sil
Developer Response
Hi Aliona, I'm sorry to hear you are having trouble but I may have a solution. Do not uninstall the app but try signing out and creating a new free account. Let me know if you see your images after that. You can reply to lrreview@adobe.com. Rick /rs
