Shahid User Reviews

Shahid - ﺷﺎﻫﺪ

MBC Group

Lifestyle

Entertainment

Reviews Summary

Positive highlights

🎥

This app hasWide selection of local and foreign shows

🌍

This app hasAvailable in multiple languages including Arabic, English, Spanish, etc.

🎬

This app hasGood quality of content and entertainment

🔍

This app hasAbility to discover new shows and movies

🤩

This app hasEnjoyable experience for Arabic-speaking users

Negative highlights

🔧

This app hasFrequent app glitches and technical issues

🔒

This app hasPoor customer support and lack of responsiveness

🔍

This app hasUnreliable login and subscription management

⏱️

This app hasExcessive ads and interruptions during viewing

🔌

This app hasCompatibility problems with casting/connecting to other devices

💰

This app hasInconsistent pricing and subscription options

🔍

This app hasLimited content selection for non-Arabic speakers

🔍

This app hasDifficulty in resuming episodes from where you left off

🔒

This app hasConcerns about account security and potential fraud

Top reviews

Most RecentHighest RatedLowest Rated

Unsubscribed

The worst app ever.

Dr. OOZ

10 months ago

Fraudster

دفعت اشتراك لسنة كاملة في هذة المنصة … دفعت ١٢٤ دولاراً كندياً ثم بعد قترة قصير يرسلون لي إيميلاً بأنني اقوم بلاحتيال وقد دفعت بقيمة اسعار دولة سوريا وانا في كندا و سوف يلغون حسابي بعد يومين بدون النظر على ردي لهم لهذا الإيميل ولم يعيدوا لي المال الذي دفعته
إنهم يحتالون على معظم المشتركين في طرق مختلفة

I paid a full year’s subscription to this platform... I paid 124 Canadian dollars, then after a short time they sent me an email stating that I was committing a fraud and had paid the prices of the country of Syria while I was in Canada. They would cancel my account after two days without looking at my response to them for this email and they did not return the money that I paid. They scam most of the subscribers in different ways

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Abdulsalam11459

10 months ago

The updates are too often

Too many updates too often, it’s annoying that I have to keep updating the app every couple of weeks.

bellez10

a year ago

Response from developer

Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at care@shahid.net We would like to hear from you again after solving your issue.

Audio and Subtitles options

I love Shahid but recently I noticed that Turkish series has no more audio options. They stream only in arabic language. I always prefer to listen to the original Turkish language with Arabic or English subtitles. Please bring back these options.

Monmonad

a year ago

Response from developer

Typing problem

I installed it on my apple tv but when I try to type a show name I can’t go down to the other letters stay at A B C D E F, if the team can send an update to fix that issue would be amazing…!!

hart.99

a year ago

Response from developer

Worst customer care ever

I have bought an annual plan for £79, but it was not activated on my account for some reason. I looked for help on the app and I found the address WhatsApp number which says they are available 24 hours so I got in touch with them, and then I got an automated response, thanking me and closing the case. I tried the email option. I explained the situation and I got the first reply which was very polite and nice promising that you were resolve the issue. However, after that there was a correspondence of about 20 emails and in each one of them, a different person is dealing with the case and in multiple emails asking me to send them the same information as before. They kept going in circles all day long. And at the end of the day after long hours of frustration they asked me to contact Apple and ask for a refund, although I presented them with the proof of purchase and the invoice with the order number and all what I was asking for from their side is to activate it on the account.I believe this is the worst customer service I’ve ever dealt with. As one star is the minimum available that’s what I’m giving them otherwise it is zero.

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Wsayegh13

a year ago

Doesnt work

All content was suddenly ‘no longer available’ in my country, the assured me they would fix the issue but didnt. Instead they wasted my time havibg emailed them back and forth the entire month and assured me not to cancel my subscription as theyd fix it, which they didnt. After all this they refuse to refund me my money for a service i was unable to use as i had apparently agreed to this in the terms and conditions

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IxaacCaey-Musgraves

a year ago

Response from developer

لاDear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at care@shahid.net We would like to hear from you again after solving your issue.