Improvements needed
Since installing the latest upgrade, there is a significant lag time between logging in and being able to view my account information and often times, it just times out. Hoping this will be resolved. In the meantime, I am going back to using the desktop version.
Changed online banking for the worse
I have a credit card with them but use an external bank to pay it off. It used to be as simple as scheduling the payment and forgetting about it. Now I have to *transfer* the money from the external bank into the USF checking or savings (which takes 3 business days) and then transfer the money from the USF account into the credit card (which also doesn’t show up automatically). So instead of remaining as one step, now it’s two steps AND a longer wait period. Other banks and credit card companies keep it simple so I will be moving my bills to a different company now. The credit card payment system wasn’t broken so there was absolutely no need to “fix” it. 👎🏽 If I could give 0 stars, I would.
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Changes are not good
Thought the previous version was much better
SLOW!
Logging in takes FOREVER! What the heck, I just want to view my accounts quickly.
Love the interface but some features missing
I actually liked the old app a little better than the new one now. I do like the way transactions are listed in the new one but for people that have loans the due date is no longer visible on the account. Even when inside the loan account the due date is not visible which is not reassuring for people who would like to keep up to date. Also changes to the account are shown way slower than other app!! Light years slower on this new one, too long of a wait.
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Terrible
This is one of the slowest apps i have literally takes forever and I hope your not online waiting on money to be transfer to you your going to be waiting 15 minutes to 20 minutes beyond ridiculous
Would have been a good update if...
The app hadn’t deleted my account info in the update, now I have to call the office when they open to retrieve my membership number since I haven’t to use it in so long and can’t access my account to look up the number in the first place!
Needs polishing
As it’s a new I hope they have some more updates as it loads a lot slower then the previous app. The mobile deposit feature with the auto snap is cool but I get an error message each time and since can’t deposit anything. The previous login feature where half of your saved login name is hidden isn’t on this one which I do hope they bring back. Additionally, there is no option to say a permanent or standing no for finger touch security so each time I open the app it asks me. Everything else is nice, and the additional things like budgeting and saving plans are cool, but I’d recommend having some tutorials on them unless they are on the website then there you go. Nevertheless, the mobile deposit and ridiculous load time between pages are issues which may be resolved in future patches.
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Still awfully antiquated
Latest app update deletes login / history etc. still way behind in functionality. Bill pay is awful. Welcome to a 2010 app…
Garbage App
Installed the app, opened it once and now all it does is crash. Every time I try to log on I get "something went wrong". How about bringing back the old app, at least it worked
