Leave a Review Miami Beach Gov
Game-changer!
This app has been a game-changer for me as a resident! I use it regularly to report things like broken streetlights and trash issues, and the city is quick to respond and address the problems. The app is super convenient for staying updated on local events. Overall, it’s made interacting with city services so much easier, and I really appreciate how it helps keep our community running smoothly. Highly recommended!Show lessGiobar81
It used to be a great app
Not anymore… nothing in the app works. If this app is not maintained any longer, phase it out!Lucism1
Trolley tracker not accurate
The trolleys show up on the map but are not where they say they are. Totally inaccurate.rlopez75
Awful New Trolley Tracker
The trolley tracker in this app used to be very accurate and reliable. Unfortunately, the latest update rendered the tracker almost useless: updates only occur irregularly, half the trolleys are ghosts without live data, and some trolleys physically appear at a stop without showing on their route in the app. Lastly: why do the arrows in the icons for routes A and B both point clockwise? Please bring back the old version!Show lessjonassis1
Trolley Favorite
While the updated app is a bit quicker, elderly residents such as myself now will have difficultly using the trolley tracker. What took 2 clicks before now takes at least 4 because you removed the feature to add favorite stops. The text size has also been reduced to the point that I can barely read. Please bring back the favorite feature for the trolley. ThanksShow lessFern20
No more report a concern
The form to report a concern stopped workingMattCCP
FIX THE APP! IT WAS AMAZING.
This app was an amazing way to report issues. Now there are no items in the drop down. Fix this app now!BobSizzle123
A valuable tool down the drain!
Echoing the other reviews I used to rely on this app to turn in concerns. The city of Miami Beach was absolutely fantastic of taking care of those concerns. Now we are all left with nothing.
I’m only hoping and praying the city of Miami Beach doesn’t go the direction of every other major city in this country and turn into a crap hole.
I actually walked to the cities customer service desk to inquire what was going on with the app, and I was met by employee that didn’t even know it existed. A very sad development.Show lesssparkyparks
Cannot report a concern
You cannot "report the concern" anymore because there's nothing to pick from the drop-down menu for "request type". It will not allow you to complete the alert for something to be remedied.
I walk several miles a day and see things that need to be fixed or repaired it. It's always been done in a timely manner by the city of Miami Beach but when you cannot report and be concerned, citizens becomes very frustrating and that should be fixed immediately.Show lessJSWCAT
Used to be great.
The Miami Beach city app used to be a great tool for residents like myself. Now on the “report a concern” tool you can’t select any departments. It’s informative, but basically useless.A Sarge
