Leave a Review HSBCnet Mobile
Absolute garbage worst remote deposit feature of any app I’ve used
Mobile deposit is a nightmare. Between the camera sending a black and white pic, not identifying a signature or missing courtesy amount and all the other stupid errors to scan a checkwmj85
Developer Response
We are sorry that you have been experiencing some difficulties with the App. We are working towards a resolution. Let us know if the issue persists and we will investigate further. https://www.hsbcnet.com/gbm/customer-supportI can not use it with my new iPhone 15 pro max
Any idea why?Aaab555
Hate with a passion
I use this App for work as a bank approver. I loath using it. Up until 2 weeks ago ACH payment approvals no longer work properly on my iPhone. The App is slow to use and why, sweet Jesus, why, must I add a pin to authenticate after the App has FaceID switched on. If it were my decision, I’d move our company bank accounts to another bank. This App has been rubbish for years - I’ve only now been frustrated enough to vent.Show lessVitamin C
Developer Response
We are sorry that you have been experiencing difficulties with the App. You can now update your app to the latest version and try ACH approval. If the issue persists, our HSBCnet helpdesk team will be able to support. You can find their contact details in the link below: https://www.hsbcnet.com/gbm/customer-supportDavid Richardson
It’s rubbish, notifications happen hours after they are sent. Very poor from a supposedly big bankDave-rich
Developer Response
We are really sorry that you have been experiencing challenges with using the app. In order for our support team to investigate further, please provide a detailed summary of the issue along with any associated screenshots you can provide. You can find their contact details in the link below: https://www.hsbcnet.com/gbm/customer-supportAbsolutely Terrible
Cannot e-transfer, deposit cheques or really anything with this app. You can only check your balance. They use this app as a verification tool when using your PC. Cannot say enough bad things about it. I will find another bank.Samm455
Betty Rudge
I cannot access any of the details to my account. I cannot etransfer nor transfer funds to my personal account. I have had three different people try to set this up. The fusion was so efficient and net is a frustrationBMWcar123
Developer Response
We are sorry that you have been experiencing challenges with using the app. If this problem persists, our HSBCnet helpdesk team will be able to support and resolve the issue. You can find their contact details in the link below: https://www.hsbcnet.com/gbm/customer-supportOutdated, slow, barely fit for purpose
See above - one of the most frustrating apps I have the displeasure of using. SO SLOW!MattEdd
Slow
The app works fine but it is far slower than similar apps from other banks!VMGore
Transaction History
No transactions history for the accountsOak Lo
Developer Response
We are sorry to hear that you have been experiencing some difficulties with the App. If this problem persists, our HSBCnet helpdesk team will be able to support and resolve the issue. You can find their contact details in the link below: https://www.hsbcnet.com/gbm/customer-supportTransfer dollar
Brilliant.
Much better than using outside currency dealersBarun Guha
