Leave a Review Andy's Frozen Custard
No chocolate??
I ordered a triple chocolate concrete. When I got up to the window the girl there said, so, I just turned my chocolate machine on and it will be about five minutes or we can make it with vanilla. I said, just make it with vanilla. I asked her why they just turned the chocolate machine on when they’ve been open all day and still had an hour and a half to go before they close. The girl looked at me and said, do you want to talk to my manager? The manager came over and said something about they ran out of chocolate and just got more and just turned it on. Neither girl that I talked to was the least bit friendly, the managers name was Candace. I don’t know what the other girls name was. I will think twice before going back thereShow lessGoldenhair2
Not satisfied
I have visited the Andy’s store in Bentonville, Arkansas and it was super delicious thanks to my cousin for showing this. Visited the store 3 times within a week due to hot summer and I’ll give 5/5 for this store.
Unfortunately no proper way of recording rewards.
With the same experience visited the Austin, Texas store after coming back to hometown and the experience was pathetic. Usually I prefer the strawberry concrete. Both my wife and myself were writing the review it’s not at all satisfactory. Thinking of ourselves to re-visit or not.Show lessPurnamagum
Best Frozen Custard
I enjoy going to Andy’s, especially with my dog. When I approach the shop and people are always outside, I say hi everyone I’m Andy. (my real name) It just doesn’t ever get old. However, I’ve been to all the different shops and Andy’s is ultimately the best around. The employees are always so friendly, courteous, professional and helpful. Best of all they’re very dog friendly and will give your fur ball a treat! Thank youShow lessATK8
Andy’s Is Awesome!
I love-love-love-love-love Andy’s Frozen Custard! When I moved across the state,(and chose to not to return to my Alma Matter), I was extremely disappointed to discover that there was no Andy’s nearby. If I wanted any I would have to drive 1 and 1/2 miles or more to get my fav dessert of frozen custard. So when Andy’s opened in the town across the river, I was over the moon! Yay! Happy, happy, joy, joy! Andy’s Frozen Custard takes me back in time to when I was a kid at the A&W Root Beer stand getting frozen desserts and not having a care in the world except getting home before the street lights came on.Show lessvioletknightfll
Issue logging in
I can’t seem to find who to contact about this there isn’t any app suppose constant info on their site. It won’t log me in at all and I have an active account that I just earned a reward on tonight via my phone number. I get emails frequently too. It says “no know guest when I try to login”. I tried forgot password and it says there an error. I tried deleting the app I tried making a new account for which it says my account already exists. I need someone to contact me about this issue.Show lessKskouse23
Handy app
This app has changed a lot over the years. It looks a lot fresher than it has. The check-in feature is such a plus. My wife and I always forget our card. My only gripe is that the menu should not direct us to a web page. Would like to see it within the app hopefully in the future.kickass review
The app works
The app works as it should great way to keep track of your points and see menu items and connect to their social media pages. See a lot of reviews talking about locations, employees or favorite flavors of frozen custard so I thought I’d actually review to help the developers of the app lol loving the new lay out of the app btwShow lessMars7n11
No menu - website contact is a joke
Why have a menu section without a menu, when you contact Andy’s via their website it says we will contact you back in 24 - 48 hours, that has yet to happen.
Your employees try to memorize your order then input it into the register, after telling them your order for the third time it becomes irritating.
For what you pay for versus what you get is very lacking in ingredients.Show lessRugbyWinger
GranDaddyPurp part 1
The Glen Ellyn location is now a staple in Glen Ellyn history, to stand out in the town after being founded in 1834 is truly remarkable. The customer service is great (provided a lot of napkins). The one topping vanilla concrete really hits different. It creates a mouth watering experience as it seems to melt as it sits on your tongue. Especially when you’re off the goop. Have a good day 🤝 -GDPShow lessMattrick23
Very Good!!
This is our second time coming to this location. I must say I recommend it to anyone in the mood for fresh delicious custard but all the best custard one could think of. They have such a variety of Sundaes, banana splits, and a large variety of toppings. Even though each topping is $.80 extra which I think is a little pricey but hey they’re in a pricey location. They have something called a James Brown funky jackhammer Sundae , we’re going to try that next time. This time I had a peach Sunday which was delicious and they gave me extra cherries on top. So In conclusion I recommend this place to anyone that is in the mood for delicious refreshing custard. Oh and did I mention that the staff is very friendly always with a smile and very helpful.Show lessGrandiva77
