Application customer service
Customer service within the application is not good at all. They don’t help when food not arrive and cannot give a correct answer. Next time I will use talabat as 8Orders is not good at all now.
Stealing money!
My order was cancelled as they were trying to give me less than what I ordered but still charge full price. They say the money has been refunded but it’s not!! Stealing money!! Do not use.
Worst ever
عدم التزام بالمواعيد والأكل جاي في حاله سيئه وخدمه عملاء كل الي بتعمله نعتزرلك وبس وخلاص كده
can’t login
I can’t even login in this app, you have a mistake, each name is already logged🤣
Worst service ever
App is terrible, always lagging.
They just put 50-100egp for each position in menu comparing restaurant prices🤬🤬 SCUM
They just put 50-100egp for each position in menu comparing restaurant prices🤬🤬 SCUM
مساء الخير
يجب عمل اودت لجميع الاماكن لرفع كفاءة التعامل
بمعني ان يتصل احد من طرف ايت اوردر لمعرفة التغليف و طريقة التعبئة و كل طرق التقييم
بمعني ان يتصل احد من طرف ايت اوردر لمعرفة التغليف و طريقة التعبئة و كل طرق التقييم
Gets the job done
A lot of the vendors don’t update their shop with the current stock, many items not available as shown, 8Orders staff will call you to tell you there is some things not available , if you’re paying cash , that’s fine, but if you paid with a card it can be a big problem because 8Orders will tell you they want to give you a credit on the app for future purchases if something is not available, but then you’re forced to get another delivery which will cost another 200LE
Better to place the order as cash first, see what they tell you is actually available , then cancel the order over the phone when they call you and place it again with your card with everything in your cart you know is available
It takes a lot of effort to get your cart correctly placed , but it saves me the time and effort of going into the city to three different shops for meat, chicken and fruits. There is a good bakery too, and I have gotten some very fresh fruits and vegetables. But 8 orders need to ensure the vendors are correctly logging in each morning and correctly listing what’s available or not , but this is Egypt and they cannot control people who have no desire to improve their service. 8Orders is trying their best , but there is a lot you can do to better run the company and service
Take care
Better to place the order as cash first, see what they tell you is actually available , then cancel the order over the phone when they call you and place it again with your card with everything in your cart you know is available
It takes a lot of effort to get your cart correctly placed , but it saves me the time and effort of going into the city to three different shops for meat, chicken and fruits. There is a good bakery too, and I have gotten some very fresh fruits and vegetables. But 8 orders need to ensure the vendors are correctly logging in each morning and correctly listing what’s available or not , but this is Egypt and they cannot control people who have no desire to improve their service. 8Orders is trying their best , but there is a lot you can do to better run the company and service
Take care
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They cancel orders in raw
First one they first confirmed, after lady called and said one item not available. We wanted to change it for another one, but she said the already canceled the order. I made one more with different items and we got replied that all orders not available.
Now we need to stay Hungry for Iftar because of the 0 service
Now we need to stay Hungry for Iftar because of the 0 service
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Horrible app
Not working properly. Hangs, switches languages and not all links are working
Response from developer
We are sorry to hear about your confusion , We are working towards making the service better. We would appreciate it if you could send us the details at info@8orders.com or you can contact us on 0653447272 from 8 a.m. : 2 a.m
gg bb qq
don’t working
Problem
It’s not working!!! I can’t go inside in the app
Do not work
I can't get into the app. It said that wrong number. And when it works - it was extremely slow
Update horrible
Really I ordered so much before but now this update from this app horrible and all in Arabic! You app before really good and comfortable to use but now really no more good! I hope you will change back to a better way!
Problem
I have a problem , it’s delay and bugging a lot of time !!! 🤷🏻♂️ XS Max !!
Response from developer
We are sorry to hear about your confusion , We are working towards making the service better. We would appreciate it if you could send us the details at info@8orders.com or you can contact us on 0653447272 from 8 a.m. : 2 a.m
Not working anymore
I always liked to use the App but since 2 days it’s not working at all and as well the website.
excellent
plz add order time&delivery number, app not responsive delay plz fix it, more problems in app plz plz fix it
