Good interface. Port function.
The interface is nice and easy. But, why do the trips disappear frequently, and have to be added manually every time? And why doesn’t it simply pull all the itineraries linked to one’s frequent flyer account? These features have become basic in any decent airline App. The way this App is dysfunctional in that aspect is completely unacceptable.
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Awful!
App doesn’t open, nothing loads!
Payment Method
I recommend adding Apple Pay as one of listed payments
Thank you
Thank you
Working but…
The new update for the RJ app. Is okay but when your flight is open for check in alert doesn’t work and unable to send you notification ?!!!? You have to login to the app to do checkin
Please fix
Thanks
Please fix
Thanks
Feedback for developer and CX
Really like the new UI the app has introduced, although some feature either do not work or got deactivated. I am not able to get my apple wallet boardings anymore for some reason. As well as I cannot add my Royal Club card to apple wallet, I see the icon, press on it, but no action is taken by the app. Would appreciate a fix. Also, when looking on my bookings I would really find amazing retrieve all my books as per my frequent flyer number.
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Much better version
This app is much better than the previous, although it’s still little bit slow with loading info. Also adding personal card to Apple wallet doesn’t work
This app is TRASH
I have booked each time and I go through the steps then it says booking too soon or app errors! Just shut it down.
Horrible application
I have never experienced such an incompetent work for an application as this…. It took me HOURS of trying to book a ticket and I have experienced all kinds of failures… you name it.
And every time I was able to reach to the payment page, it would hang or keep spinning forever
Bottoms line, it is a pathetic application and a disgrace to be in App Store and waste of time
And every time I was able to reach to the payment page, it would hang or keep spinning forever
Bottoms line, it is a pathetic application and a disgrace to be in App Store and waste of time
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Absolute trash of an app
I’ve been trying to check-in for an hour and it simply doesn’t work!
Doesn’t work most of the time
I’ve seen bad apps, I e seen good ones. But the level of carelessness and lack of interest of customer experience in this apple exceeded all my expectations.
The application is simply outdated, like at least 5 years behind every other major airlines. The last update was a year ago. The application doesn’t work most of the time, causes my phone to crash or becomes jittery.
Royal Jordanian needs to consider an update to their management.
The application is simply outdated, like at least 5 years behind every other major airlines. The last update was a year ago. The application doesn’t work most of the time, causes my phone to crash or becomes jittery.
Royal Jordanian needs to consider an update to their management.
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