Leave a Review Somfy myLink
Somfy app
Not so friendly to use for older people and slow to responseRyu0878
The app is needs to be improved
Also, the RTS does not work well. Every so often, a shade or two does not respond because it times out. I have numerous repeaters and rooms in a large house, but the home screen has a fixed number of zones that you could put in it, and the screen will not move, so if you have one more icon that does not fit on the screen, you can never use it you can never find it difficult becomes difficult to recommend for that purpose also the RTS does not work well every so often a shade or two does not respond because it times outShow lesscdgarcia
The app doesn’t work consistently…
At random times, the app stops working for random blinds. Even after restart it doesn’t work. And then suddenly after a few days, it works again. I expected more for paying a premium on automated blinds.C Mach
Slow
The app is slow to start upGummbyc
Poor support
MyLink worked well for two years. Then suddenly, the app would shut itself down when trying to connect to the MyLink unit. Singh support attempted one round of troubleshooting, with no results. They then informed me that across their entire customer base, three other customers were experiencing what I was experiencing—I guess that was t show me this issue wasn’t going to be a priority to them? I have emailed them three times since and received no response.
End result: I have no automation for my blinds. I spent $10k in motorized blinds for my house because they could be scheduled — and they no longer do that.Show lessiPhone4s User1
:-(
Sometimes works sometimes doesn’t blinds intermittently not responding to remoteDeiveehan
Alexa operation
If I knew Alexa operation is this difficult and most of the time don’t work I would not buy this or I will not recommend this to anyone. First of all you have to ask Alexa to open myLink then other commands and it still doesn’t listen to the command correctly or work. I have everything you name it with Alexa operated and I just call the name and say the command and it works. I don’t have to say open certain app first. Also I can’t creat any Alexa button because Alexa app doesn’t see it. Anyway let me know if there is any other way. Very bad productShow lessShimu -TX
Junk
Clumsy, and useless.Honest customer100
Nightmare
Spent a pile of money on our house window coverings that apparently can be programmed to operate automatically. Even the Installer struggled trying to setup our program using this app and failed on 4-5 different occasions
I would not recommend this product or Apppeter monserious
Absolute garbage
I received 2 of these units when I purchased 2 SunSetter awnings. I downloaded the Singh MyLink app and have now spent 2 days attempting to get this useless app to: a) update itself B) have the unit connect to the app and c) have the 2 awnings connect to the app. So far, after a dozen or more attempts, I have partially succeeded MAYBE 3 times, but then the app either cannot communicate with the device, or it can’t communicate with the awnings. There’s NO WAY that I can see to delete everything and start over. This entire app is garbage and I’m going to see if I can get my money back.Show lessPhxBrummer
