Leave a Review Somfy myLink
The WORST!
This app is designed by idiots and is by far, the worst app ever. So unintuitive and complicated and glitchy. The people who developed this should be fired NOW. If I wasn’t stuck with their product, I would run to their competitor immediately.Loloant1981
Shut out
Shutter connectivity is garbage, app fails to work 80% of the time, app support was useless in troubleshooting my problem. Poor Products Poor support servicesMach1sports
A true POS
I’ve had this installed for a couple months. I’ve been left stranded outside my garage, and now it has stopped working all together. I’d rather have a set of chains to lift my garage then this.Polishprojectile
Absolute garbage
This application is absolutely worthless. Spent hours trying to get it to connect to shades just so I can TRY to integrate. Support basically admitted that it is difficult to use and has to be done perfectly and you may have to try multiple times to get it up and running. (I spent over 8 hours just trying to get 3 devices to work with the shades and then had to do it all over again when WiFi password changed…) Then when you do get it up and running, integration is spotty at best.
If you are considering buying Somfy STAY AWAY! Wish I had known before I dropped $25k on shades that only work marginally at best. Absolute garbage.Show lessDajester2003
Worst ever
Somfy just can not get it together. App does not work reliably. Constant glitches.completelyfctup
Not worth the cost - seriously - stick with remote
Doesn’t work well, sometimes not at all when away. You cannot control blinds to open at an close at an angle like you’re able to do with remote for Hunter Douglas.Enter a Nickname is faulty
Only 80% efficient
Never able to raise all blinds as it shouldqdyvkb
Worst UI EVER
This app, and the entire Somfy system is horrible. They must have a lot of friends, or all employees at Somfy are rating the app because there is no way this deserves 4 stars. The app crashes regularly. It randomly works, and the programming interface is horrible. Changing anything takes literally days of trial and error. I assume there whole goal is to only make this accessible to professional installers so they can protect their dealer network, but I know way more than my installer about tech, so that route was not helpful. I can’t believe MyLink was released on the world. Alpha at best.Show lessEd2469
Don't buy it, get the Somfy Tahoma instead
Poorly designed, old system that has poor integrations with Google Assistant / Google Home (doesn't work half the time and is really slow and makes you use separate IFTTT system)
Get the Somfy Tahoma instead, it supports the same devices like the Somfy Shades and the same Somfy-only radio standard RTS just like Mylink but it's so much easier to use and set up.
The problem is many shade installers in the US are not technical and don't have the Somfy Tahoma yet as they are not trained on it. But you can just buy the Somfy Tahoma Gateway yourself and pair it with your shades in like 10min, super easy. Tahoma is so much faster, responsive and the Tahoma Gateway is also a home automation zigbee hub :)Show lesswinniewuzl
Somfy power blinds
All is good except for one thing. I live in a brad new condo (about 1600 sq ft.). The MyLink software can’t reach all of the different rooms (I think because of some of the concrete support walls). I being told extenders don’t work - they cause signal bounces and the system gets really glitchy. Another alternative is to add a second plug in transmitter/control module but it has to be set up on a second app so I would need to toggle back and forth between 2 apps. Surely a leaading blind supplier like Somfy can develop a solution (especially in todays electronic/Wifi world).Show lessRewster2
