Leave a Review Somfy myLink
Not ready for Prime Time
Application is extremely buggy and inconsistent. Programming works sporadically and is inconsistent. I used the app to program shades, tested those shades, and then it operates different shades when used in operation. The process of updating the MyLink controllers is also cumbersome and inconsistent. App repeatedly instructs me to do power resets, and then fails to update, asking for more power resets. Seems that there is no quality control.
Minor point compared to everything else, but it is pretty basic to have apps detect and adapt to landscape and portrait orientations. This only works in landscape. Just another sign of poor app execution.Show lessHome Automation Geek
Unreliable garbage
Needs major improvement in the following areas: 1) make it easier to add new devices to the remote app screen without having to reset the unit. 2) be able to reorder the icons on the screen 3) be able to reorder which function starts first in a given scene. 4) be able to resize the icons or font. Not everyone needs huge buttons! Lots of scrolling is a negative. 5) frequently get errors when trying to use the system 6) needs to show activate stateShow lesshichew1
Doesn’t work as advertised
I have a lot of smart home products, so when I say this is one is trash, you better believe it. When I tried setting it up to control multiple shades at once, it simply wouldn’t do it as programmed. During the programming, all the shades would move up and down slightly, but once I saved the app would forget about one of the shades. No matter how many times or ways I programmed it, it would never control all the shades that were programmed into the channel. I even move it around to different outlets, distance didn’t make a difference, it had a strong signal everywhere.
Also, on the app there is no indicator if the shades are actually up or down. I didn’t notice it hadn’t raised one of my shades until the next morning.
The physical remote works fine, app is trash.Show lessHeidbdiy
Programming Instructions are wrong
This is actually a good app overall, but I am upset that the onscreen instructions that supposedly help connect the device are both full of jargon and wrong.
It told me to press a programming button to change the channel of my remote, even though the remote has no programming button and does not support channels. It referred to my awning as an “RTS device” and by not knowing what an RTS device was, the instructions made no sense.
In reality, it wanted me to put a pin in the hile of the back of the remote to put it in pairing mode. Why did it not say so? It would have been easy to say put a pin in the hole, but they did not.
When asked to press the non-existent program button to change the non-existent channel, put a pin in the hole to put the remote in pairing mode. The awning will respond by moving a little.Show lessBangs Family
Almost perfect
Easy install, connection, setup and operation. After a few months no connection losses, like you might expect from what is essentially a wireless access point.
The #1 improvement the app should add is a feature showing the current position of each connected screen. This would allow for safe remote operation, if away and weather requires safe positioning.
Yes, I know, if the screen is operated locally with lost connection then position would be Unknown. However, the app could report that and require a Home calibration to return to normal. Simple, right?Show lessStr8$hooter
Not help instructions online for trouble shooting problems.
I have received error messages for a while when trying to use this app. MyLink app was set up and worked opening and closing two sun shades remotely but then I had an internet reset and the app gave error message that not internet was found.
The app does not have clear instructions for resetting the internet for the zoo:Show lessSDS562
Amazing Device
Great device to open and close Sunsetters awnings automatically. It works flawlessly. We have it set to open at noon and close at sunset. We also created scenes to open and close all awnings with one click. No more looking for three different remotes to open and close the awnings. Simply amazing.Wros
Patio Shades -Somfy MyLink Control
The device works but you can’t tell if the screens are open or closed. The app doesn’t have indicate whether the screen are opened or closed. What’s the purpose of having an app that can remote control shades but there is no way of knowing the status of the shades?
Also, setting schedules permit the screens to open but you program a schedule to open and close at different times.Show lessbajan06
One of the worst apps ever.
Just bought 15 motorized Somfy wireless roller shades for my home and thought this would complete the set up as I want everything voice command and control via iPhone/iPad, it just doesn’t function properly, you program the shades and after the programming realize that when you tell it to open one it opens others.
Example I have 4 in the kitchen and 2 in the office, I tell it to open the office and it opens one of the office and 2 in the kitchen... or 3 instead of 4 in the kitchen.
Also other than amazon alexa (doesn’t properly since the app doesn’t work in the first place) there is no integration into other third party apps.
I’m sooooo disappointed and regret not paying the extra $ to go with Lutron, which is quieter and a lot easier to integrate.
I hope they figure out a fix before I rip everything down and send it back.
MShow lessmicha007mk
Too basic
First this product works ok with their app. Their website gives the impression there is an api you can use for greater automation. This only means you can buy more hardware or third party hardware that can talk to their api. If they opened their api to be like the Nest api then this product’s value would be amazing.
It is obvious that it’s been hamstrung to push a multitude of half measures and other products. I can control lights and thermostats easily but a shade has been over engineered to the point of uselessness.Show lessmiked595
