Course Hero User Reviews

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  • Came here for flash cards left $120 poorer

    I downloaded the app expecting at least SOME free content, but that would have been too easy. So I paid the year subscription which is really just paying for 30 unlocks...which if you want an additional 30 is $70...I have yet to find anything but actual answers to tests (so still making my own flash cards) or other people’s essays and answers. It’s not anything advertised for the free app and even after you pay for it you still don’t get full access or maybe not even what you’re looking for. I canceled my subscription within minutes and emailed within a half hour asking for a refund. I didn’t use any unlocks as none of the content offered matched what I was looking for, I have yet to hear back. If you want free flash cards use quizlet. They have premium options too that I haven’t explored, but if I wanted to it’s significantly cheaper. So far I’m getting better help for free from a different app. If you’re a college student you’re better off spending your money on an actual tutor, or food.
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  • Terrible Scam

    I started this program on my windows computer for convenience and then downloaded this app. The message that says your documents will take around an hour to upload is false. I’ve had mine in nor 12 hours and for 12 hours I’ve had 3 out of my 50 assignments uploaded. Those 3 were successfully upload within 10 minutes and since then no progress has been made. I put my trust in this program because I saw the exact document I needed and now I’m not going to get it in time for class. I could’ve done the assignment easy, but I trusted this program to work. Wrong mistake and now I’m going to fail my ASL class. Also, the developer responds to every review with the exact same message, and then once you email their customer support, they don’t email back. Waist of your time. Just do your homework and don’t put your grades on the line with trusting this garbage company that enjoys stealing ridiculous amounts of money from students.
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  • Slow and doesn’t load anything

    Doesn’t load anything
  • Horrible content but good service :)

    I was so mean to the costumer support lady. I demanded a refund and was being so rude about it because I barely used it and got a bad grade on it. I ended up getting the refund AND meeting a very nice lady. I told her about how I was feeling towards school and she gave me some advice and was so sweet to me. Her name was Kimberly and she was an angel. I might have gotten a bad grade, but I met someone who was delightful and made an exception to give me a full refund. She also told me that college is full of emotions, and I just need to take a deep breath and move forward and that it will be alright. Maybe don’t buy the membership? But I would recommend using the site for tutors and using the free stuff.
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    Developer Response

    Thanks for your feedback. We’re always looking for ways to improve our app and would love to hear more of your thoughts. If you have a few minutes to share more feedback, please email support@coursehero.com.
  • It's okay but not recommended

    It's okay for certain documents and things, it does help you some but CourseHero is over pricey and a bit of false advertising. Wrong documents under the wrong subjects. When you go to type in your questions and summaries for help by the tutors to get feedback, the system claims your copying someone else, it’s too long and to make it shorter or some other little quirk, when yet that’s what this site is suppose to b for. To get help on questions from school that you don’t understand and get a better understanding of why this is that for that question but how can we do that if every little time you put in a question to ask a tutor the system does this, it’s pointless to try to get help if this is the outcome now. It’s very upsetting
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    Developer Response

    Thanks for your feedback. We’re always looking for ways to improve our app and would love to hear more of your thoughts. If you have a few minutes to share more feedback, please email support@coursehero.com.
  • Can’t view recent unlocks from My Documents

    I find the now one month and three month subscription price to be ridiculous. Also never liked that you have a number of unlocks uses each month and have to use that to unlock the document. But I can understand why it’s like that. Wish that the uploads would go through a good review process. One time I unlocked a study guide but it only showed the answers for the questions that showed on the preview. The rest was blank. Also for the last couple of months a lot of times the preview for the documents won’t even show up. But I do find a few documents that are extremely helpful which is why I’m going to keep the app. But wish Course Hero would fix the preview issue. Also I haven't been able to view my recent unlocks when I go to my documents. So I have to search for them again which is very annoying.
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    Developer Response

    Thanks for your feedback. We’re always looking for ways to improve our app and would love to hear more of your thoughts. If you have a few minutes to share more feedback, please email support@coursehero.com.
  • Good software

    Really good app which help me a lot
  • False advertisement !!!

    I was looking for a website to help me on my Economic class, and i saw this online. I gave it a try and the advertisement said its $9 some dollars so i gave it a go. But after 5-10min of me outing my information, i was charge $119. It was not said on the annual plan that they will charge you $119 all at once! I was very disappointed in it and after using 2-4 of the unlock document things that when i got the notification from my bank about the $119. It’s really ridiculous ho they act like it’s good and stuff but they will scam you like Me!! And now they don’t want to give me a refund since they were giving false advertisement. I even told them to refund my money and they can take the cost of the unlock documents payment.
    Really worst experience until now it they still wont give me back my money! really scamming students like me here. waste of money and time!
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    Developer Response

    We’re sorry to hear that you didn’t have a great experience, but we’d love to help. Please email support@coursehero.com so we can get in touch directly to address the issue. Thanks!
  • Thanx

    Helps me so much thank you especially with understanding
  • The limits of course hero

    Don’t let the title distract you. While course hero is one of the best study guide websites, occasionally, finding a specific study guide occasionally occurs—-more often on coursehero than the other popular study guide websites. So far, I found, out of about 40 searches, I found about 15 truly useful study documents. Remember, finding finding specific study guides—-outside testbanks—-means sites like coursehero become a legitimate site where quality study guide notes from both students & professors become critical to understanding concepts in difficult courses
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    Developer Response

    Thanks for your feedback. We’re always looking for ways to improve our app and would love to hear more of your thoughts. If you have a few minutes to share more feedback, please email support@coursehero.com.

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