Please improve the experience
Finding a bus home is easy enough, but buying tickets today sucks - one has to re-enter name and e-mail address every time (why at all..??), there doesn't appear to be a user profile concept.
Then if there is any connectivity issue, good luck retrieving the QR codes as you enter the bus.
Then if there is any connectivity issue, good luck retrieving the QR codes as you enter the bus.
User Experience doesn't exist in the Netherlands
This app is useless if you want a frictionless experience with public transport in Amsterdam. The scanners take forever to recognize the QR code, and sometimes it is unavailable, so you end up being stuck at the entrance or exit of the metro stations. Not to mention that the same scanners also scan payment cards on your phone, so you have to exit constantly from the wallet app to actually scan the QR code. But you also get charged an additional 33 euros because the devices read your payment card instead of the QR code. Pay someone on your team to learn UX/UI!!!
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Response from developer
Thanks for leaving a review and sharing your feedback. If an e-ticket cannot be scanned, you can show it to the driver or inspector when boarding or during a check. Feel free to send us a private message on WhatsApp if you run into this again in the future. ^Joelle
must in the Netherlands
This app is the must in NL. Cause google map sometimes recommends wrong routes
Wrong timetable constantly
Don’t rely this app to go to work or appointments, some bus lines are constantly wrong. Use google maps instead. For train it is useful
Malfunctioning for multiple tickets
Malfunctions for validation of multiple tickets. It resets to show the first ticket always.
Not working after update
I usually swear by this app since I moved to Amsterdam, but since the update a week ago it has been very glitchy and has stopped working completely this morning.
Doesn’t work after update
I recently updated the app as it asked me too but ever since then it doesn’t want to work. It is constantly loading but doesn’t want to work. Hopefully it will get fixed soon.
Amazing Daily Use App
If you want the correct route, timings and accuracy! Use 9292! Simple to use and no complications
Very helpful
It is a very helpful app if ur going to ur school on bus but it is also a bit complicated to understand another thing now with q-buzz is that it says that one minute remains and then the next it says 27 minutes it is ver annoying and another thing is the buses don’t care that u r late example I had to go on a bus that came at 11:39 and came at 11:36 and it just left without waiting
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Response from developer
Hi, thank you for this positive review! We want to advise you to contact Q-buzz for the feedback about the buses. They can help you further. ^Senne
Block booked tickets not valid on mainline intercity trains
After reading many reviews of how good the route planning is of this app, that part is very good. However, if you opt for the block hours option and wish to use the intercity train from the airport to Amsterdam or any surrounding stations, this option is not accepted on these services. Having substantial travel on these services my family now have 4 useless e-tickets that will not be refunded. Please ensure your ticket is valid for the service you require before purchasing!
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A’dam Zuid tunnel dicht
De metro naar trein verbinding bij Amsterdam Zuid is niet ingepland. De tunnel is dicht en je moet 1.2 km omlopen
A Must-Have Travel Companion for the Netherlands!
I highly recommend the 9292 app to anyone visiting or traveling within the Netherlands. It's incredibly useful and reliable, offering clear and up-to-date information across the entire public network-trains, buses, trams, and metro. The app is easy to navigate, even for the first-time visitors, and help you plan your journey efficiently with real-time schedules and platform details. It made getting around so much smoother and stress-free. I'm giving it a well-deserved 5 star rating!
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Really useful
Fantastic! You can check all the bus, it is trustful! You can check simultaneously the bus movements, and you can also bay the tickets!
Niet de juiste bus
Ik kan in België niet de juiste bus vinden in België terwijl je wel de juiste bus hoort te vinden voor de rest kan je in Nederland wel gewoon de goede bus vinden maar dan is deze app niet meer van toepassing voor mij
Good App, but…
As a foreign traveller, planning day trips from Eindhoven, the app seems pretty good. There is a slight problem as there is a difference with the data shown in the app and the data for the same trip shown on the 9292.nl website.
The app, for example, shows multiple services from Eindhoven to Veghel during the day (07:46, 08:02, 08:10, 08:18, 08:35 etc..), but the website only shows a service at 07:46, and the next at 14:18.
This makes it difficult to plan trips as I don’t know which to trust, the app or the website???
The app, for example, shows multiple services from Eindhoven to Veghel during the day (07:46, 08:02, 08:10, 08:18, 08:35 etc..), but the website only shows a service at 07:46, and the next at 14:18.
This makes it difficult to plan trips as I don’t know which to trust, the app or the website???
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Ottima App, ma…
Ottima App per poter girare Amsterdam e l’Olanda in generale. Permette di ricercare e pianificare la miglior soluzione di trasporto; tuttavia andrebbe implementata una rubrica che permetta il salvataggio dei passeggeri e della mail. Infatti, trovo molto scomodo dover compilare tutte le volte i campi richiesti. Molto comodo, invece, il pagamento con Apple Pay.
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All-in-one! So helpful
Really reliable and all info needed including pricing.
The best
This is the best app on my phone. Easy to use and very precise
:*
^^
Very useful
Very useful
