Your Texas Benefits User Reviews

Your Texas Benefits
Your Texas Benefits
Texas Health and Human Services Commission

Reviews Summary

Top reviews

It’s great but..

I love the app because of the quick way to upload files to your case and you can see your case with some details. Wish you could see your EBT balance with the app and have access to notices/forms to view. Other than that I love this app for me to upload items quickly but that all I use it for. Usually finding myself on the website more than I actually use the app to view in detail items or looking for more information.
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Password issues

I tried signing on to my account with my password that I changed back in February 2022 and wrote it down but the app said it was incorrect and I know for a fact that it was correct but I changed again and wrote it down along with the date today. my password in February and wrote the date down and wrote down my password and then I tried to login today with a password and it said it was incorrect
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My Texas Benefits

i’m so happy to have this app. i don’t think i’d be able to handle all that paper work. ii had recently fallen had hip replace t and broke both femurs. i’m
home on oxygene and a walker. i can not travel alone. thankfully i just have to remember my password now. very user friendly. happy i can do this myself anytime

Sincerely Susan English
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Can’t get medication yet for my kids

I can’t get my kids medicine yet because I don’t have any money for the copay’s. Don’t have the Medicaid ID# yet! Can’t get a job because they say I’m over qualified! I’m a fluent Spanish & English speaker, read, write & translate too! Can’t get food stamps because of a car I can’t even pay yet! Who gets you guys! I’m just trying to feed my kids and survive! You guys are helping the people that sell the food stamps out there in the streets! Give them housing! I don’t want to lose my home from having it for 20 years! I don’t get any of you!
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EBT/Medicaid

I’m so thankful for the assistance that Texas Snap Benefits has given me, with my moving back home to Port Lavaca, Tx from South Dakota in August of 2021 has not been easy. All though I wasn’t able to receive Medicaid with all my prior and existing injuries I’m thankful to put food on the table. Work is slow and I have to be careful with those injuries, so I applied for disability. Hopefully that works out. Thank you and God bless!
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Horrible

This app is horrible the way I get my forms and such is through the app because getting it through the mail it comes late and everything have to be due in the next two days. Another thing is the case worker never check the app for the upload Documents so they denied me twice what’s the point of having this app when they don’t check the website for your uploaded documents I been applying since August and still haven’t got my benefits all because the workers act like they can’t just look on the app for my uploaded documents IM STRESSED!!!
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I Love ❤️ 💗 HHSC

You guys rock I love these government benefits and they go along way when they are rally needs or a must at it’s earliest convenience and it’s even like I’m able to help myself at anytime whenever my needs wants must be met and there’s no one else in my corners except you guys and God my Parents Don’t even talk to me anymore. Moms never going to help me out again and my father he is always busy
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This app

Thank you for making it so easy for people like me, who are not very tech savvy, to maneuver through this app and enter information
I appreciate it, and thank you for all the assistance these past several months, for helping my family and my household get through this crazy time
God bless and stay safe
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Snap benefits

Texas benefits has help my little girl an I every time we have needed help the agents care about The Who need help they work and help get the help you need . We would like to thank all I he works that work for human Services for being there an going that extra mile to care enough of our children .

Frustrating to renew

Due to the father of my children adding different 3rd party insurance with out my knowledge of any info on it, and then not removing when expired or updating any one, my renewal is constantly getting hung up. I can not complete it and then have to call the office to try and get it accomplished, which seems to never fix the problem. Can’t remove the insurance info, even after calling all appropriate phone numbers given to me and marking no changes does not complete it as well!!!
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